Customer Service Jobs in Medford, OR

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-8 of 8 Jobs

Ramp & Customer Service Agent

  • Medford, OR
  • 6 days ago
  • Medford, OR
  • 6 days ago

Preferred: A minimum of 1 year of customer service or community service experience....

Customer Service Representative

  • Central Point, OR (11 miles from Medford, OR)
  • moments ago
  • Central Point, OR (11 miles from Medford, OR)
  • moments ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Representative

  • Central Point, OR (11 miles from Medford, OR)
  • 2 days ago
  • Central Point, OR (11 miles from Medford, OR)
  • 2 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Representative 7297

  • Medford, OR
  • 29 days ago
  • Medford, OR
  • 29 days ago

also be customer service oriented....

Customer Service Representative 7262

  • Eagle Point, OR (20 miles from Medford, OR)
  • 29 days ago
  • Eagle Point, OR (20 miles from Medford, OR)
  • 29 days ago

also be customer service oriented....

Customer Service Representative 7263

  • Medford, OR
  • 45+ days ago
  • Medford, OR
  • 45+ days ago

also be customer service oriented....

Seasonal Customer Service Representative - Medford Airport

  • Medford, OR
  • 30+ days ago
  • Medford, OR
  • 30+ days ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Customer Service Representative 7264

  • Central Point, OR (11 miles from Medford, OR)
  • 90+ days ago
  • Central Point, OR (11 miles from Medford, OR)
  • 90+ days ago

The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented....

Demographic Data for Medford, OR

Moving to Medford, OR? Find some basic demographic data about Medford, OR below.


Local
National
97,461
3,231
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Medford, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Medford, OR offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Medford, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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