Customer Service Jobs in Salem, OR

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

BottleDrop Customer Service Associate 2 - Lancaster

  • Salem, OR
  • 11 hours ago
  • Salem, OR
  • 11 hours ago

Summary The BottleDrop Customer Service Associate II (CSA2) is responsible for delivering superior customer service to all customers of BottleDrop Redemption Center in a friendly and professional manner...

Customer Service Representative-$17.30

  • Albany, OR (23 miles from Salem, OR)
  • 16 hours ago
  • Albany, OR (23 miles from Salem, OR)
  • 16 hours ago

Customer Service Representative Responsibilities 90% Operates multi-line telephone system to assess incoming client requests for transportation coverage and services....

Customer Service Associate

  • Salem, OR
  • 1 day ago
  • Salem, OR
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative/Inside Sales

  • Salem, OR
  • 2 days ago
  • Salem, OR
  • 2 days ago

Fastsigns is hiring for a Customer Service Representative to join our team!...

Customer Care Representative

  • Albany, OR (23 miles from Salem, OR)
  • 6 days ago
  • Albany, OR (23 miles from Salem, OR)
  • 6 days ago

Responsibilities- Provide prompt, accurate, and friendly customer service....

Customer Service Representative

  • Salem, OR
  • 7 days ago
  • Salem, OR
  • 7 days ago

If you are a dependable team player with a passion for delivering exceptional customer service, apply today to join our supportive and dynamic team!...

Part Time Customer Service Representative

  • McMinnville, OR (20 miles from Salem, OR)
  • 7 days ago
  • McMinnville, OR (20 miles from Salem, OR)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Salem, OR
  • 12 days ago
  • Salem, OR
  • 12 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Retail Customer Service Associate

  • Salem, OR
  • 15 days ago
  • Salem, OR
  • 15 days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

Client Service Representative

  • Salem, OR
  • 16 days ago
  • Salem, OR
  • 16 days ago

Job Functions, Duties, Responsibilities and Position Qualifications: Quality is in our DNA -- is it in yours? Multi-tasking is your middle name. Youve got great typing skills, a passion for...

SUMMER POSITION: Teacher - Secondary JobID: 11577 Position Type: SUMMER SCHOOL/Certificated Date Posted: 5/3/2024 Location: TBD Date Available: 06/17/2024 Closing Date: 05/15/2024 GENERAL SUMMARY...

Customer Service Representative - Open Availability

  • Woodburn, OR (14 miles from Salem, OR)
  • 18 days ago
  • Woodburn, OR (14 miles from Salem, OR)
  • 18 days ago

Store 2709641: 490 South Pacific Highway, Woodburn, Oregon 97071 Availability - Shift/Days Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...

Associate Customer Service Representative

  • Salem, OR
  • 20 days ago
  • Salem, OR
  • 20 days ago

EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...

Part Time Customer Care Representative, Salem Campus

  • Salem, OR
  • 21 days ago
  • Salem, OR
  • 21 days ago

Collaborate and communicate effectively, provide excellent customer service – internally and externally....

Retail Customer Service Specialist

  • Salem, OR
  • 27 days ago
  • Salem, OR
  • 27 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Demographic Data for Salem, OR

Moving to Salem, OR? Find some basic demographic data about Salem, OR below.


Local
National
277,964
6,967
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Salem, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Salem, OR offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Salem, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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