Customer Service Jobs in Wilsonville, OR

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 78 Jobs

Client Service Representative, National Accounts

  • Portland, OR (14 miles from Wilsonville, OR)
  • 1 day ago
  • Portland, OR (14 miles from Wilsonville, OR)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Clackamas, OR (14 miles from Wilsonville, OR)
  • 2 days ago
  • Clackamas, OR (14 miles from Wilsonville, OR)
  • 2 days ago

Job Summary The Customer Service Representative position has full accountability for post-sales customer interactions and satisfaction....

Customer Service Associate

  • Keizer, OR (22 miles from Wilsonville, OR)
  • 2 days ago
  • Keizer, OR (22 miles from Wilsonville, OR)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Gresham, OR (21 miles from Wilsonville, OR)
  • 2 days ago
  • Gresham, OR (21 miles from Wilsonville, OR)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Gresham, OR (21 miles from Wilsonville, OR)
  • 2 days ago
  • Gresham, OR (21 miles from Wilsonville, OR)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Portland, OR (14 miles from Wilsonville, OR)
  • 2 days ago
  • Portland, OR (14 miles from Wilsonville, OR)
  • 2 days ago

Customer Service Representative This is a 100% Onsite Position located at 2800 Nela Ave, Portland, OR 97210 Transdev in Portland OR is hiring a Customer Service Representative to act as a liaison for...

Customer Service Agent

  • Portland, OR (14 miles from Wilsonville, OR)
  • 2 days ago
  • Portland, OR (14 miles from Wilsonville, OR)
  • 2 days ago

Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....

Administrative Assistant- Customer Service Representative and Logistics Coordinator

  • Tigard, OR (9 miles from Wilsonville, OR)
  • 3 days ago
  • Tigard, OR (9 miles from Wilsonville, OR)
  • 3 days ago

We are currently hiring a Customer Service Representative (CSR) to join a fast-paced and dynamic team supporting clients in logistics, order fulfillment, and general service inquiries....

Customer Accounts Advisor

  • Portland, OR (14 miles from Wilsonville, OR)
  • 3 days ago
  • Portland, OR (14 miles from Wilsonville, OR)
  • 3 days ago

service....

Customer Service Representative

  • Portland, OR (14 miles from Wilsonville, OR)
  • 4 days ago
  • Portland, OR (14 miles from Wilsonville, OR)
  • 4 days ago

Position: Customer Service Agent, Logistics Core Responsibilities & Duties: Responds to customer inquiries and maintains customer accounts according to specific guidelines and procedures Researches...

Customer Service Representative

  • Beaverton, OR (13 miles from Wilsonville, OR)
  • 5 days ago
  • Beaverton, OR (13 miles from Wilsonville, OR)
  • 5 days ago

Excited to grow your career?** At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy...

Customer Service Representative

  • Beaverton, OR (13 miles from Wilsonville, OR)
  • 5 days ago
  • Beaverton, OR (13 miles from Wilsonville, OR)
  • 5 days ago

As a Customer Service Rep you are - Develops strong relationships with customers and ensures timely payments....

Parking Facility Customer Service Representative

  • Portland, OR (14 miles from Wilsonville, OR)
  • 5 days ago
  • Portland, OR (14 miles from Wilsonville, OR)
  • 5 days ago

Qualifications, Skills & Experience - Must be at least 18 years of age - Excellent customer service and communication skills - Ability to verbally communicate with guests - Previous customer service...

Customer Service Representative

  • Newberg, OR (9 miles from Wilsonville, OR)
  • 6 days ago
  • Newberg, OR (9 miles from Wilsonville, OR)
  • 6 days ago

Store 2709632: 1500 Portland Road, Newberg, Oregon 97132 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Front Desk Receptionist / Customer Service Representative

  • Portland, OR (14 miles from Wilsonville, OR)
  • 6 days ago
  • Portland, OR (14 miles from Wilsonville, OR)
  • 6 days ago

service experience preferred Strong communication and people skills Comfortable using a computer, phone system, and basic office software Reliable, punctual, and detail-oriented Friendly and professional...

Demographic Data for Wilsonville, OR

Moving to Wilsonville, OR? Find some basic demographic data about Wilsonville, OR below.


Local
National
26,443
962
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wilsonville, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wilsonville, OR offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wilsonville, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »