Customer Service Jobs in Jamestown, RI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 37 Jobs

Pharmacy Customer Service Associate

  • South Dartmouth, MA (20 miles from Jamestown, RI)
  • 2 days ago
  • South Dartmouth, MA (20 miles from Jamestown, RI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • New Bedford, MA (23 miles from Jamestown, RI)
  • 2 days ago
  • New Bedford, MA (23 miles from Jamestown, RI)
  • 2 days ago

(FOC) Customer Service Representativeswork in a fast-paced environment answering inbound and making outboundcalls....

Customer Service Representative

  • Warwick, RI (14 miles from Jamestown, RI)
  • 3 days ago
  • Warwick, RI (14 miles from Jamestown, RI)
  • 3 days ago

Essential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency - Must...

Banking Customer Service Representative

  • Johnston, RI (23 miles from Jamestown, RI)
  • 3 days ago
  • Johnston, RI (23 miles from Jamestown, RI)
  • 3 days ago

a Customer Service Representative to join a fast-paced banking environment, where you'll be the first point of contact for customers....

Customer Service Associate - Temporary

  • North Providence, RI (23 miles from Jamestown, RI)
  • 3 days ago
  • North Providence, RI (23 miles from Jamestown, RI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Warwick, RI (14 miles from Jamestown, RI)
  • 4 days ago
  • Warwick, RI (14 miles from Jamestown, RI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Representative-Remote

  • North Kingstown, RI (7 miles from Jamestown, RI)
  • 5 days ago
  • North Kingstown, RI (7 miles from Jamestown, RI)
  • 5 days ago

Pharmacy Customer Service Representative (Temporary Six Months or longer) Industry : Healthcare FSLA status : Non-Exempt Department : Operations Level : Entry Location : Remote Pay Rate: 18.00-19.98...

Remote Work

Customer Service Representative/Technical Support

  • New Bedford, MA (23 miles from Jamestown, RI)
  • 5 days ago
  • New Bedford, MA (23 miles from Jamestown, RI)
  • 5 days ago

un Customer Service Representative/Technical Support (New Bedford) compensation: $20.00 employment type: experience level: mid level job title: Customer Service Representative/Technical Support We are...

Customer Service Associate

  • East Providence, RI (20 miles from Jamestown, RI)
  • 5 days ago
  • East Providence, RI (20 miles from Jamestown, RI)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Warwick, RI (14 miles from Jamestown, RI)
  • 5 days ago
  • Warwick, RI (14 miles from Jamestown, RI)
  • 5 days ago

This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....

Customer Service Representative (CSR)

  • Providence, RI (21 miles from Jamestown, RI)
  • 6 days ago
  • Providence, RI (21 miles from Jamestown, RI)
  • 6 days ago

Responsible for assisting the Customer Service Department with day-to-day activities related to customer relations.Staffing coverage will include the Kennedy Plaza ticket office, the Customer Service...

Customer Service Agent

  • Providence, RI (21 miles from Jamestown, RI)
  • 6 days ago
  • Providence, RI (21 miles from Jamestown, RI)
  • 6 days ago

:The Customer Service Agent position provides appointment intake into a busy call center for transit-dependent consumers throughout Rhode Island....

Customer Care Representative

  • Fall River, MA (20 miles from Jamestown, RI)
  • 6 days ago
  • Fall River, MA (20 miles from Jamestown, RI)
  • 6 days ago

Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated manufacturer, marketer, and developer of premium fresh prepared foods. We are an...

Customer Service Representative

  • Warwick, RI (14 miles from Jamestown, RI)
  • 11 days ago
  • Warwick, RI (14 miles from Jamestown, RI)
  • 11 days ago

Essential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency - Must...

Entry Level - Customer Service Representative

  • North Kingstown, RI (7 miles from Jamestown, RI)
  • 11 days ago
  • North Kingstown, RI (7 miles from Jamestown, RI)
  • 11 days ago

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...

Demographic Data for Jamestown, RI

Moving to Jamestown, RI? Find some basic demographic data about Jamestown, RI below.

Local
National
5,559
156
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Jamestown, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Jamestown, RI offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jamestown, RI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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