Customer Service Jobs in Johnston, RI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Representative-Remote
- North Kingstown, RI (16 miles from Johnston, RI)
- 7 hours ago
- North Kingstown, RI (16 miles from Johnston, RI)
- 7 hours ago
Pharmacy Customer Service Representative (Temporary Six Months or longer) Industry : Healthcare FSLA status : Non-Exempt Department : Operations Level : Entry Location : Remote Pay Rate: 18.00-19.98...
Remote WorkCustomer Service Representative
- North Providence, RI (4 miles from Johnston, RI)
- 8 hours ago
- North Providence, RI (4 miles from Johnston, RI)
- 8 hours ago
Starting Salary: $21.50 / hour Start Date: May 12th 2025 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to...
Customer Service Representative
- North Attleboro, MA (13 miles from Johnston, RI)
- 9 hours ago
- North Attleboro, MA (13 miles from Johnston, RI)
- 9 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- East Providence, RI (8 miles from Johnston, RI)
- 9 hours ago
- East Providence, RI (8 miles from Johnston, RI)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Warwick, RI (8 miles from Johnston, RI)
- 11 hours ago
- Warwick, RI (8 miles from Johnston, RI)
- 11 hours ago
This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....
Customer Service Representative- LHA
- East Providence, RI (8 miles from Johnston, RI)
- 1 day ago
- East Providence, RI (8 miles from Johnston, RI)
- 1 day ago
The Customer Service Representative serves as a liaison between Flores and the participant....
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Taunton, MA (21 miles from Johnston, RI)
- 1 day ago
- Taunton, MA (21 miles from Johnston, RI)
- 1 day ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Inside Sales /Customer Service Representative
- Norton, MA (19 miles from Johnston, RI)
- 1 day ago
- Norton, MA (19 miles from Johnston, RI)
- 1 day ago
for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Norton, MA facility....
- Fall River, MA (22 miles from Johnston, RI)
- 1 day ago
- Fall River, MA (22 miles from Johnston, RI)
- 1 day ago
Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated manufacturer, marketer, and developer of premium fresh prepared foods. We are an...
Customer Service Representative
- Warwick, RI (8 miles from Johnston, RI)
- 6 days ago
- Warwick, RI (8 miles from Johnston, RI)
- 6 days ago
Essential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency - Must...
Entry Level - Customer Service Representative
- North Kingstown, RI (16 miles from Johnston, RI)
- 6 days ago
- North Kingstown, RI (16 miles from Johnston, RI)
- 6 days ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Description Starting Salary: $21.50/ hour Start Date: May 12th 2025 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Customer Service Representative
- Pawtucket, RI (7 miles from Johnston, RI)
- 7 days ago
- Pawtucket, RI (7 miles from Johnston, RI)
- 7 days ago
As a Customer Service Representative, you will serve as the customer's primary point of contact, and be responsible for problem solving and providing a superior and engaging customer experience....
Customer Service Representative
- Warwick, RI (8 miles from Johnston, RI)
- 7 days ago
- Warwick, RI (8 miles from Johnston, RI)
- 7 days ago
We are looking to add a Customer Service Representative to our team at Bow Chika Wow Town!...
Demographic Data for Johnston, RI
Moving to Johnston, RI? Find some basic demographic data about Johnston, RI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Johnston, RI
Highest Education Level
Customer Services in Johnston, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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