Customer Service Jobs in Newport, RI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Customer Service Associate

  • South Dartmouth, MA (18 miles from Newport, RI)
  • 8 hours ago
  • South Dartmouth, MA (18 miles from Newport, RI)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • East Providence, RI (22 miles from Newport, RI)
  • 1 day ago
  • East Providence, RI (22 miles from Newport, RI)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Providence, RI (23 miles from Newport, RI)
  • 5 days ago
  • Providence, RI (23 miles from Newport, RI)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cranston, RI (20 miles from Newport, RI)
  • 6 days ago
  • Cranston, RI (20 miles from Newport, RI)
  • 6 days ago

Job ID: 505814 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside....

Part-Time Customer Care Representative $17 hourly

  • Warwick, RI (16 miles from Newport, RI)
  • 9 days ago
  • Warwick, RI (16 miles from Newport, RI)
  • 9 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

  • Providence, RI (23 miles from Newport, RI)
  • 10 days ago
  • Providence, RI (23 miles from Newport, RI)
  • 10 days ago

Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...

Remote Work

Customer Service Representative

  • Providence, RI (23 miles from Newport, RI)
  • 10 days ago
  • Providence, RI (23 miles from Newport, RI)
  • 10 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Part Time Customer Service and Sales Associate

  • Dartmouth, MA (17 miles from Newport, RI)
  • 13 days ago
  • Dartmouth, MA (17 miles from Newport, RI)
  • 13 days ago

Id : 30878, Title : Part Time Customer Service and Sales Associate, Category : Operations, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...361, ExternalPostedStartDate : 2025-02-26T22:...

Customer Service Representative, Full or Part Time

  • Assonet, MA (24 miles from Newport, RI)
  • 14 days ago
  • Assonet, MA (24 miles from Newport, RI)
  • 14 days ago

Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Associate Customer Service Representative

  • Providence, RI (23 miles from Newport, RI)
  • 18 days ago
  • Providence, RI (23 miles from Newport, RI)
  • 18 days ago

EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...

Inbound Customer Service Representative

  • Warwick, RI (16 miles from Newport, RI)
  • 19 days ago
  • Warwick, RI (16 miles from Newport, RI)
  • 19 days ago

Strong customer service focus is a must. Ability to convey complex topics to clientele....

Technical Support / Customer Service Representative (Remote)

  • Providence, RI (23 miles from Newport, RI)
  • 24 days ago
  • Providence, RI (23 miles from Newport, RI)
  • 24 days ago

Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...

Remote Work

Customer Service Representative ON CALL - Providence

  • Providence, RI (23 miles from Newport, RI)
  • 26 days ago
  • Providence, RI (23 miles from Newport, RI)
  • 26 days ago

Demonstrated experience in customer service....

Customer Service Representative

  • East Providence, RI (22 miles from Newport, RI)
  • 27 days ago
  • East Providence, RI (22 miles from Newport, RI)
  • 27 days ago

The Customer Service Representative will adapt to customer needs to deliver a human and consultative support experience through creative problem solving....

Customer Service Representative - PT

  • Warwick, RI (16 miles from Newport, RI)
  • 28 days ago
  • Warwick, RI (16 miles from Newport, RI)
  • 28 days ago

service....

Demographic Data for Newport, RI

Moving to Newport, RI? Find some basic demographic data about Newport, RI below.

Local
National
25,122
1,070
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in Newport, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Newport, RI offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Newport, RI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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