Customer Service Jobs in North Smithfield, RI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 77 Jobs

Amazon Locker+ Customer Service Associate

Sutton, MA (15 miles from North Smithfield, RI)
2 hours ago

Sutton, MA (15 miles from North Smithfield, RI)
2 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Associate

Northborough, MA (24 miles from North Smithfield, RI)
8 hours ago

Northborough, MA (24 miles from North Smithfield, RI)
8 hours ago

**Qualifications** + Minimum high school diploma or equivalent, some college preferred + Must pass Assessment Test on record and training for this position + Prior customer service or credit related...

Retail Customer Service Supervisor

Westwood, MA (24 miles from North Smithfield, RI)
12 hours ago

Westwood, MA (24 miles from North Smithfield, RI)
12 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Pharmacy Customer Service Associate

Taunton, MA (22 miles from North Smithfield, RI)
20 hours ago

Taunton, MA (22 miles from North Smithfield, RI)
20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Healthcare) - Remote

Providence, RI (12 miles from North Smithfield, RI)
1 day ago

Providence, RI (12 miles from North Smithfield, RI)
1 day ago

Other qualifications for our Customer Service Representative (Remote) role include: + Passion for helping others and strong customer service orientation + Minimum 6 months customer service experience...

Remote Work

Customer Service Representative

Coventry, RI (20 miles from North Smithfield, RI)
1 day ago

Coventry, RI (20 miles from North Smithfield, RI)
1 day ago

Salary Not Available Position range in Rhode Island $36k - $54k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Coventry, RI - 02816 Positions...

Customer Service Associate Job Details National Grid

Northborough, MA (24 miles from North Smithfield, RI)
1 day ago

Northborough, MA (24 miles from North Smithfield, RI)
1 day ago

Qualifications Minimum high school diploma or equivalent, some college preferred Must pass Assessment Test on record and training for this position Prior customer service or credit related experience...

Customer Service Associate

Dayville, CT (18 miles from North Smithfield, RI)
2 days ago

Dayville, CT (18 miles from North Smithfield, RI)
2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative (Onsite)

Westwood, MA (24 miles from North Smithfield, RI)
2 days ago

Westwood, MA (24 miles from North Smithfield, RI)
2 days ago

Job title: Client Service Representative Reports to: Client Manager Classification: Hourly, Non-Exempt Location: Onsite, Massachusetts Salary: $14 - $18 Starting pay varies based on location and...

Showroom Customer Service Representative

Franklin, MA (10 miles from North Smithfield, RI)
2 days ago

Franklin, MA (10 miles from North Smithfield, RI)
2 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative - Manufacturing

Mansfield, MA (16 miles from North Smithfield, RI)
3 days ago

Mansfield, MA (16 miles from North Smithfield, RI)
3 days ago

Customer Service Representative - Manufacturing Emerson Location Mansfield Posted date 10 hours ago Minimum level N/A Employment type Full-time Job category Other The CSR (Customer Service Representative...

Retail Customer Service Specialist

Warwick, RI (19 miles from North Smithfield, RI)
3 days ago

Warwick, RI (19 miles from North Smithfield, RI)
3 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Natick, MA (23 miles from North Smithfield, RI)
4 days ago

Natick, MA (23 miles from North Smithfield, RI)
4 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

Taunton, MA (22 miles from North Smithfield, RI)
4 days ago

Taunton, MA (22 miles from North Smithfield, RI)
4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Clerical/Admin - Customer Service Representative - Now Hiring

Worcester, MA (23 miles from North Smithfield, RI)
5 days ago

Worcester, MA (23 miles from North Smithfield, RI)
5 days ago

End Date 05/12/2025 Duration 13 Week(s) Job Description Hybrid - Customer Service Representative Pride Health is hiring a Customer Service Representative for one of its clients in Massachusetts....

View all 77 jobs

Demographic Data for North Smithfield, RI

Moving to North Smithfield, RI? Find some basic demographic data about North Smithfield, RI below.

Median Age

Average Household Income

Home Value vs Household Income in North Smithfield, RI

Local

National

Total Population

11,154

Number of Businesses

323

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in North Smithfield, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in North Smithfield, RI offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in North Smithfield, RI

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign

Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »

Hardware store employee smiling next to merchandise

The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »

How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »