Customer Service Jobs in Richmond, RI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Warwick, RI (18 miles from Richmond, RI)
- 2 days ago
- Warwick, RI (18 miles from Richmond, RI)
- 2 days ago
Essential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency - Must...
Pharmacy Customer Service Associate
- Warwick, RI (18 miles from Richmond, RI)
- 4 days ago
- Warwick, RI (18 miles from Richmond, RI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Groton, CT (21 miles from Richmond, RI)
- 4 days ago
- Groton, CT (21 miles from Richmond, RI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Middletown, RI (20 miles from Richmond, RI)
- 4 days ago
- Middletown, RI (20 miles from Richmond, RI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Representative-Remote
- North Kingstown, RI (12 miles from Richmond, RI)
- 5 days ago
- North Kingstown, RI (12 miles from Richmond, RI)
- 5 days ago
Pharmacy Customer Service Representative (Temporary Six Months or longer) Industry : Healthcare FSLA status : Non-Exempt Department : Operations Level : Entry Location : Remote Pay Rate: 18.00-19.98...
Remote WorkCustomer Service Representative
- Warwick, RI (18 miles from Richmond, RI)
- 5 days ago
- Warwick, RI (18 miles from Richmond, RI)
- 5 days ago
This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....
- North Kingstown, RI (12 miles from Richmond, RI)
- 7 days ago
- North Kingstown, RI (12 miles from Richmond, RI)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Narragansett, RI (7 miles from Richmond, RI)
- 7 days ago
- Narragansett, RI (7 miles from Richmond, RI)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Warwick, RI (18 miles from Richmond, RI)
- 10 days ago
- Warwick, RI (18 miles from Richmond, RI)
- 10 days ago
Essential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency - Must...
Entry Level - Customer Service Representative
- North Kingstown, RI (12 miles from Richmond, RI)
- 10 days ago
- North Kingstown, RI (12 miles from Richmond, RI)
- 10 days ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Warehouse Operator, Customer Service Representative
- Carolina, RI
- 11 days ago
- Carolina, RI
- 11 days ago
Certification or training in customer service or related areas....
Customer Service Representative
- Warwick, RI (18 miles from Richmond, RI)
- 12 days ago
- Warwick, RI (18 miles from Richmond, RI)
- 12 days ago
We are looking to add a Customer Service Representative to our team at Bow Chika Wow Town!...
Customer Service Representative
- Warwick, RI (18 miles from Richmond, RI)
- 16 days ago
- Warwick, RI (18 miles from Richmond, RI)
- 16 days ago
Summary: Customer Service Representatives are responsible for account management of our customer base....
Customer Service Representative
- Warwick, RI (18 miles from Richmond, RI)
- 18 days ago
- Warwick, RI (18 miles from Richmond, RI)
- 18 days ago
Service experience Ability to obtain a Property & Casualty Producer's license in state of residence within 6 weeks of hire (company paid) Dependable and able to work evenings and Saturdays Excellent...
Customer Service Representative
- Coventry, RI (15 miles from Richmond, RI)
- 20 days ago
- Coventry, RI (15 miles from Richmond, RI)
- 20 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for Richmond, RI
Moving to Richmond, RI? Find some basic demographic data about Richmond, RI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Richmond, RI
Highest Education Level
Customer Services in Richmond, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »