Customer Service Jobs in Riverside, RI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 50 Jobs

Customer Accounts Advisor

  • New Bedford, MA (23 miles from Riverside, RI)
  • 19 days ago
  • New Bedford, MA (23 miles from Riverside, RI)
  • 19 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Pharmacy Customer Service Representative-Remote

  • North Kingstown, RI (14 miles from Riverside, RI)
  • 7 hours ago
  • North Kingstown, RI (14 miles from Riverside, RI)
  • 7 hours ago

Pharmacy Customer Service Representative (Temporary Six Months or longer) Industry : Healthcare FSLA status : Non-Exempt Department : Operations Level : Entry Location : Remote Pay Rate: 18.00-19.98...

Remote Work

Customer Service Representative

  • North Providence, RI (7 miles from Riverside, RI)
  • 8 hours ago
  • North Providence, RI (7 miles from Riverside, RI)
  • 8 hours ago

Starting Salary: $21.50 / hour Start Date: May 12th 2025 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to...

Customer Service Representative/Technical Support

  • New Bedford, MA (23 miles from Riverside, RI)
  • 8 hours ago
  • New Bedford, MA (23 miles from Riverside, RI)
  • 8 hours ago

un Customer Service Representative/Technical Support (New Bedford) compensation: $20.00 employment type: experience level: mid level job title: Customer Service Representative/Technical Support We are...

Customer Service Representative

  • North Attleboro, MA (13 miles from Riverside, RI)
  • 9 hours ago
  • North Attleboro, MA (13 miles from Riverside, RI)
  • 9 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • East Providence, RI (2 miles from Riverside, RI)
  • 10 hours ago
  • East Providence, RI (2 miles from Riverside, RI)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Warwick, RI (7 miles from Riverside, RI)
  • 11 hours ago
  • Warwick, RI (7 miles from Riverside, RI)
  • 11 hours ago

This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....

Customer Service Representative- LHA

  • East Providence, RI (2 miles from Riverside, RI)
  • 1 day ago
  • East Providence, RI (2 miles from Riverside, RI)
  • 1 day ago

The Customer Service Representative serves as a liaison between Flores and the participant....

Remote Work

Customer Service Associate - Temporary

  • Johnston, RI (9 miles from Riverside, RI)
  • 1 day ago
  • Johnston, RI (9 miles from Riverside, RI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

PT Customer Service Associate

  • Taunton, MA (15 miles from Riverside, RI)
  • 1 day ago
  • Taunton, MA (15 miles from Riverside, RI)
  • 1 day ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Inside Sales /Customer Service Representative

  • Norton, MA (15 miles from Riverside, RI)
  • 1 day ago
  • Norton, MA (15 miles from Riverside, RI)
  • 1 day ago

for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Norton, MA facility....

Customer Care Representative

  • Fall River, MA (12 miles from Riverside, RI)
  • 1 day ago
  • Fall River, MA (12 miles from Riverside, RI)
  • 1 day ago

Bringing our love of food to families for five generations! Blount Fine Foods is a family-owned and operated manufacturer, marketer, and developer of premium fresh prepared foods. We are an...

Customer Service Representative

  • Warwick, RI (7 miles from Riverside, RI)
  • 6 days ago
  • Warwick, RI (7 miles from Riverside, RI)
  • 6 days ago

Essential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency - Must...

Entry Level - Customer Service Representative

  • North Kingstown, RI (14 miles from Riverside, RI)
  • 6 days ago
  • North Kingstown, RI (14 miles from Riverside, RI)
  • 6 days ago

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...

Customer Service Representative - Second Shift

  • Johnston, RI (9 miles from Riverside, RI)
  • 6 days ago
  • Johnston, RI (9 miles from Riverside, RI)
  • 6 days ago

Description Starting Salary: $21.50/ hour Start Date: May 12th 2025 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...

Demographic Data for Riverside, RI

Moving to Riverside, RI? Find some basic demographic data about Riverside, RI below.


Local
National
16,603
336
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Riverside, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Riverside, RI offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Riverside, RI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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