Customer Service Jobs in Smithfield, RI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 48 Jobs

Pharmacy Customer Service Associate

  • Bellingham, MA (12 miles from Smithfield, RI)
  • 5 hours ago
  • Bellingham, MA (12 miles from Smithfield, RI)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Taunton, MA (21 miles from Smithfield, RI)
  • 8 hours ago
  • Taunton, MA (21 miles from Smithfield, RI)
  • 8 hours ago

Customer Service Representative: PeopleReady of Taunton, MA is now hiring Customer Service Representatives! Apply today and you could start as soon as this week....

Customer Service Representative Job Franklin, MA

  • Franklin, MA (14 miles from Smithfield, RI)
  • 8 hours ago
  • Franklin, MA (14 miles from Smithfield, RI)
  • 8 hours ago

Apply for FYZICALs Customer Service Representative job opening today!...

Customer Service Representative

  • Woonsocket, RI (6 miles from Smithfield, RI)
  • 13 hours ago
  • Woonsocket, RI (6 miles from Smithfield, RI)
  • 13 hours ago

Salary Not Available Position range in Rhode Island $34k - $51k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895 Positions...

FT Customer Service Associate

  • Taunton, MA (21 miles from Smithfield, RI)
  • 18 hours ago
  • Taunton, MA (21 miles from Smithfield, RI)
  • 18 hours ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Representative

  • Attleboro, MA (12 miles from Smithfield, RI)
  • 1 day ago
  • Attleboro, MA (12 miles from Smithfield, RI)
  • 1 day ago

Sensata is currently seeking a Customer Service Representative to join our growing team of Aerospace professionals....

Customer Service Associate

  • Medway, MA (17 miles from Smithfield, RI)
  • 1 day ago
  • Medway, MA (17 miles from Smithfield, RI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • East Providence, RI (10 miles from Smithfield, RI)
  • 1 day ago
  • East Providence, RI (10 miles from Smithfield, RI)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Attleboro, MA (Part-Time)

  • Attleboro, MA (12 miles from Smithfield, RI)
  • 1 day ago
  • Attleboro, MA (12 miles from Smithfield, RI)
  • 1 day ago

Experience A minimum of two (2) years of customer service or retail experience...

Customer Service Associate - Temporary

  • Norfolk, MA (17 miles from Smithfield, RI)
  • 1 day ago
  • Norfolk, MA (17 miles from Smithfield, RI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Job

  • Franklin, MA (14 miles from Smithfield, RI)
  • 1 day ago
  • Franklin, MA (14 miles from Smithfield, RI)
  • 1 day ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Customer Service Representative

  • Plainfield, CT (24 miles from Smithfield, RI)
  • 2 days ago
  • Plainfield, CT (24 miles from Smithfield, RI)
  • 2 days ago

Customer Service Representative Plainfield, CT, USA Req #3506 Monday, March 10, 2025 Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is to answer...

Customer Service Representative

  • Johnston, RI (5 miles from Smithfield, RI)
  • 5 days ago
  • Johnston, RI (5 miles from Smithfield, RI)
  • 5 days ago

Description Starting Salary: $21.50 / hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...

Customer Service Representative - Second Shift

  • Johnston, RI (5 miles from Smithfield, RI)
  • 5 days ago
  • Johnston, RI (5 miles from Smithfield, RI)
  • 5 days ago

Description Starting Salary: $21.50/ hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...

Customer Service Representative

  • Cranston, RI (9 miles from Smithfield, RI)
  • 6 days ago
  • Cranston, RI (9 miles from Smithfield, RI)
  • 6 days ago

Job ID: 505814 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside....

Demographic Data for Smithfield, RI

Moving to Smithfield, RI? Find some basic demographic data about Smithfield, RI below.


Local
National
14,738
601
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Smithfield, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Smithfield, RI offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Smithfield, RI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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