Customer Service Jobs in West Greenwich, RI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Dayville, CT (18 miles from West Greenwich, RI)
- 1 day ago
- Dayville, CT (18 miles from West Greenwich, RI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Warwick, RI (11 miles from West Greenwich, RI)
- 1 day ago
- Warwick, RI (11 miles from West Greenwich, RI)
- 1 day ago
Essential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency - Must...
Banking Customer Service Representative
- Johnston, RI (15 miles from West Greenwich, RI)
- 2 days ago
- Johnston, RI (15 miles from West Greenwich, RI)
- 2 days ago
a Customer Service Representative to join a fast-paced banking environment, where you'll be the first point of contact for customers....
Customer Service Associate - Temporary
- North Providence, RI (19 miles from West Greenwich, RI)
- 2 days ago
- North Providence, RI (19 miles from West Greenwich, RI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Warwick, RI (11 miles from West Greenwich, RI)
- 3 days ago
- Warwick, RI (11 miles from West Greenwich, RI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative II
- Smithfield, RI (20 miles from West Greenwich, RI)
- 3 days ago
- Smithfield, RI (20 miles from West Greenwich, RI)
- 3 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Pharmacy Customer Service Representative-Remote
- North Kingstown, RI (10 miles from West Greenwich, RI)
- 4 days ago
- North Kingstown, RI (10 miles from West Greenwich, RI)
- 4 days ago
Pharmacy Customer Service Representative (Temporary Six Months or longer) Industry : Healthcare FSLA status : Non-Exempt Department : Operations Level : Entry Location : Remote Pay Rate: 18.00-19.98...
Remote WorkCustomer Service Representative
- Smithfield, RI (20 miles from West Greenwich, RI)
- 4 days ago
- Smithfield, RI (20 miles from West Greenwich, RI)
- 4 days ago
Starting Salary: $21.50 / hour Start Date: May 12th 2025 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to...
Customer Service Representative
- Warwick, RI (11 miles from West Greenwich, RI)
- 4 days ago
- Warwick, RI (11 miles from West Greenwich, RI)
- 4 days ago
This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....
Customer Service Representative (CSR)
- Providence, RI (18 miles from West Greenwich, RI)
- 4 days ago
- Providence, RI (18 miles from West Greenwich, RI)
- 4 days ago
Responsible for assisting the Customer Service Department with day-to-day activities related to customer relations.Staffing coverage will include the Kennedy Plaza ticket office, the Customer Service...
- Providence, RI (18 miles from West Greenwich, RI)
- 4 days ago
- Providence, RI (18 miles from West Greenwich, RI)
- 4 days ago
:The Customer Service Agent position provides appointment intake into a busy call center for transit-dependent consumers throughout Rhode Island....
Customer Service Representative- LHA
- East Providence, RI (20 miles from West Greenwich, RI)
- 4 days ago
- East Providence, RI (20 miles from West Greenwich, RI)
- 4 days ago
The Customer Service Representative serves as a liaison between Flores and the participant....
Remote WorkPharmacy Customer Service Associate
- Narragansett, RI (15 miles from West Greenwich, RI)
- 6 days ago
- Narragansett, RI (15 miles from West Greenwich, RI)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Warwick, RI (11 miles from West Greenwich, RI)
- 9 days ago
- Warwick, RI (11 miles from West Greenwich, RI)
- 9 days ago
Essential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency - Must...
Entry Level - Customer Service Representative
- North Kingstown, RI (10 miles from West Greenwich, RI)
- 10 days ago
- North Kingstown, RI (10 miles from West Greenwich, RI)
- 10 days ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Demographic Data for West Greenwich, RI
Moving to West Greenwich, RI? Find some basic demographic data about West Greenwich, RI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in West Greenwich, RI
Highest Education Level
Customer Services in West Greenwich, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »