Customer Service Jobs in Westerly, RI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-12 of 12 Jobs

Pharmacy Customer Service Representative-Remote

  • North Kingstown, RI (23 miles from Westerly, RI)
  • 7 hours ago
  • North Kingstown, RI (23 miles from Westerly, RI)
  • 7 hours ago

Pharmacy Customer Service Representative (Temporary Six Months or longer) Industry : Healthcare FSLA status : Non-Exempt Department : Operations Level : Entry Location : Remote Pay Rate: 18.00-19.98...

Remote Work

Customer Service Associate

  • North Kingstown, RI (23 miles from Westerly, RI)
  • 2 days ago
  • North Kingstown, RI (23 miles from Westerly, RI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Narragansett, RI (14 miles from Westerly, RI)
  • 3 days ago
  • Narragansett, RI (14 miles from Westerly, RI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Entry Level - Customer Service Representative

  • North Kingstown, RI (23 miles from Westerly, RI)
  • 6 days ago
  • North Kingstown, RI (23 miles from Westerly, RI)
  • 6 days ago

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...

Warehouse Operator, Customer Service Representative

  • Carolina, RI (10 miles from Westerly, RI)
  • 6 days ago
  • Carolina, RI (10 miles from Westerly, RI)
  • 6 days ago

Certification or training in customer service or related areas....

Customer Service Representative

  • Coventry, RI (24 miles from Westerly, RI)
  • 16 days ago
  • Coventry, RI (24 miles from Westerly, RI)
  • 16 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Associate - Temporary

  • East Lyme, CT (22 miles from Westerly, RI)
  • 25 days ago
  • East Lyme, CT (22 miles from Westerly, RI)
  • 25 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative

  • New London, CT (15 miles from Westerly, RI)
  • 30+ days ago
  • New London, CT (15 miles from Westerly, RI)
  • 30+ days ago

Benefits: Flexible schedule Benefits/Perks Competitive Compensation Training and Development Employee Discounts Positive Work Environment Locally-Owned Job Summary We are looking for a Customer Service...

Customer Service Representative

  • Groton, CT (12 miles from Westerly, RI)
  • 23 days ago
  • Groton, CT (12 miles from Westerly, RI)
  • 23 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Coventry, RI (24 miles from Westerly, RI)
  • 29 days ago
  • Coventry, RI (24 miles from Westerly, RI)
  • 29 days ago

Salary Not Available Position range in Rhode Island $34k - $51k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Coventry, RI - 02816 Positions...

Customer Service Representative

  • Westerly, RI
  • 30+ days ago
  • Westerly, RI
  • 30+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative - Westerly, RI

  • Westerly, RI
  • 90+ days ago
  • Westerly, RI
  • 90+ days ago

Experience: Strong customer service experience. Cash handling experience is preferred but not required. Skills: Willingness to be flexible, work multiple facility locations....

Demographic Data for Westerly, RI

Moving to Westerly, RI? Find some basic demographic data about Westerly, RI below.


Local
National
21,803
707
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Westerly, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Westerly, RI offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Westerly, RI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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