Customer Service Jobs in Westerly, RI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Representative-Remote
- North Kingstown, RI (23 miles from Westerly, RI)
- 7 hours ago
- North Kingstown, RI (23 miles from Westerly, RI)
- 7 hours ago
Pharmacy Customer Service Representative (Temporary Six Months or longer) Industry : Healthcare FSLA status : Non-Exempt Department : Operations Level : Entry Location : Remote Pay Rate: 18.00-19.98...
Remote Work- North Kingstown, RI (23 miles from Westerly, RI)
- 2 days ago
- North Kingstown, RI (23 miles from Westerly, RI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Narragansett, RI (14 miles from Westerly, RI)
- 3 days ago
- Narragansett, RI (14 miles from Westerly, RI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Entry Level - Customer Service Representative
- North Kingstown, RI (23 miles from Westerly, RI)
- 6 days ago
- North Kingstown, RI (23 miles from Westerly, RI)
- 6 days ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Warehouse Operator, Customer Service Representative
- Carolina, RI (10 miles from Westerly, RI)
- 6 days ago
- Carolina, RI (10 miles from Westerly, RI)
- 6 days ago
Certification or training in customer service or related areas....
Customer Service Representative
- Coventry, RI (24 miles from Westerly, RI)
- 16 days ago
- Coventry, RI (24 miles from Westerly, RI)
- 16 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Associate - Temporary
- East Lyme, CT (22 miles from Westerly, RI)
- 25 days ago
- East Lyme, CT (22 miles from Westerly, RI)
- 25 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- New London, CT (15 miles from Westerly, RI)
- 30+ days ago
- New London, CT (15 miles from Westerly, RI)
- 30+ days ago
Benefits: Flexible schedule Benefits/Perks Competitive Compensation Training and Development Employee Discounts Positive Work Environment Locally-Owned Job Summary We are looking for a Customer Service...
Customer Service Representative
- Groton, CT (12 miles from Westerly, RI)
- 23 days ago
- Groton, CT (12 miles from Westerly, RI)
- 23 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Coventry, RI (24 miles from Westerly, RI)
- 29 days ago
- Coventry, RI (24 miles from Westerly, RI)
- 29 days ago
Salary Not Available Position range in Rhode Island $34k - $51k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Coventry, RI - 02816 Positions...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Experience: Strong customer service experience. Cash handling experience is preferred but not required. Skills: Willingness to be flexible, work multiple facility locations....
Demographic Data for Westerly, RI
Moving to Westerly, RI? Find some basic demographic data about Westerly, RI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Westerly, RI
Highest Education Level
Customer Services in Westerly, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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