Customer Service Jobs in Alcoa, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - BPO Client Relations
- Knoxville, TN (11 miles from Alcoa, TN)
- 20 hours ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 20 hours ago
If you excel in customer service and want to grow with a stable, expanding company, we want to hear from you!...
Customer Service Representative (CSR) or Cook
- Knoxville, TN (11 miles from Alcoa, TN)
- 1 day ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 1 day ago
Team Member (Customer Service) Responsibilities: Make and prepare guest orders with accuracy and efficiency Provide a top-notch guest experience that includes friendly interactions, hot and fresh meals...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 1 day ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative-REMOTE
- Knoxville, TN (11 miles from Alcoa, TN)
- 3 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 3 days ago
Customer Service Representative-REMOTE Knoxville, TN Description RemX Staffing is currently hiring a Customer Service Specialist....
Remote WorkCustomer Service Representative
- Kodak, TN (23 miles from Alcoa, TN)
- 5 days ago
- Kodak, TN (23 miles from Alcoa, TN)
- 5 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Administrative Customer Service Customer Service Representative CUSTOMER SERVICE REPRESENTATIVE BCforward Alcoa, TN (Onsite) Contractor Job Details Customer Service Representative BCforward is currently...
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
within the Customer Service team....
Customer Success Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
Customer Service Representative Start Date: 05/22/20 Schedule: multiple shifts available between 8:00 am – 11:00 pm At least one-year Inbound Customer Service in a call center....
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
As a Customer Service Agent, you will be managing outbound calls to insurance companies to make payments on behalf of customers....
Customer Service Representative - UniFirst
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
$17 Onsite Customer Service Agent (Billing & payment processing for B2B)
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
You will make payments in various ways, via software, Carrier website, automated phone system, or through phone conversations with Carrier Customer Service Reps....
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
NOW Hiring for Full time Customer Service Agents responsible for making payments to Insurance Carriers on behalf of banks. Work onsite in Knoxville, TN....
Customer Service Agent – Knoxville
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
Start: May 2025 Contract Term: Temp to Hire Hours of Operations: Monday-Friday, 8am – 4:30pm Title : Customer Service Agent – Knoxville Job Summary: We are seeking a skilled and motivated Licensed Property...
Customer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment....
Demographic Data for Alcoa, TN
Moving to Alcoa, TN? Find some basic demographic data about Alcoa, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Alcoa, TN
Highest Education Level
Customer Services in Alcoa, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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