Customer Service Jobs in Chattanooga, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Pharmacy Customer Service Associate

  • Cleveland, TN (22 miles from Chattanooga, TN)
  • 1 day ago
  • Cleveland, TN (22 miles from Chattanooga, TN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Chattanooga, TN
  • 1 day ago
  • Chattanooga, TN
  • 1 day ago

Role Description This is a part-time on-site role for a Customer Service Representative at Reliance Partners in Chattanooga, TN....

Customer Service Associate

  • East Ridge, TN (5 miles from Chattanooga, TN)
  • 2 days ago
  • East Ridge, TN (5 miles from Chattanooga, TN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Chattanooga, TN
  • 4 days ago
  • Chattanooga, TN
  • 4 days ago

Nearest Major Market: Chattanooga Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "...

Airport customer service agent- CHA FT

  • Chattanooga, TN
  • 6 days ago
  • Chattanooga, TN
  • 6 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative

  • Chattanooga, TN
  • 7 days ago
  • Chattanooga, TN
  • 7 days ago

Insight Global is seeking a Customer Service Representative to join their healthcare client in Chattanooga, Tennessee....

Pre-Licensed Customer Service Representative - Remote

  • Cleveland, TN (22 miles from Chattanooga, TN)
  • 7 days ago
  • Cleveland, TN (22 miles from Chattanooga, TN)
  • 7 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Associate - Temporary

  • Chattanooga, TN
  • 12 days ago
  • Chattanooga, TN
  • 12 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Retail Customer Service Associate

  • Chattanooga, TN
  • 13 days ago
  • Chattanooga, TN
  • 13 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative - South Pittsburg

  • South Pittsburg, TN (23 miles from Chattanooga, TN)
  • 13 days ago
  • South Pittsburg, TN (23 miles from Chattanooga, TN)
  • 13 days ago

Job Segment: Customer Service Representative, Call Center Representative, Quality Assurance, Supply, Customer Service, Technology, Operations...

Customer Service Representative, Full or Part Time

  • Chattanooga, TN
  • 16 days ago
  • Chattanooga, TN
  • 16 days ago

Store 4703652: 4900 Brainerd Rd, Chattanooga, Tennessee 37411 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Ringgold, GA (15 miles from Chattanooga, TN)
  • 16 days ago
  • Ringgold, GA (15 miles from Chattanooga, TN)
  • 16 days ago

Store 2723622: 11418 Hwy 41, Ringgold, Georgia 30736 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Associate

  • Chattanooga, TN
  • 30+ days ago
  • Chattanooga, TN
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6101 Lee Hwy, Chattanooga, TN 37421...

Customer Service Associate / Outfitter

  • Chattanooga, TN
  • 45+ days ago
  • Chattanooga, TN
  • 45+ days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Representative

  • Ringgold, GA (15 miles from Chattanooga, TN)
  • 60+ days ago
  • Ringgold, GA (15 miles from Chattanooga, TN)
  • 60+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Chattanooga, TN

Moving to Chattanooga, TN? Find some basic demographic data about Chattanooga, TN below.


Local
National
209,822
7,307
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Chattanooga, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chattanooga, TN offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chattanooga, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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