Customer Service Jobs in Cleveland, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Service Representative

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 1 day ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 1 day ago

Are you an experienced customer service rep who is looking for a new opportunity with a great company? Would you like to join a company who is the fastest growing organization in their industry?...

Customer Service Representative

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 8 days ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 8 days ago

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Associate - Temporary

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 9 days ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Chattanooga, TN (23 miles from Cleveland, TN)
  • 9 days ago
  • Chattanooga, TN (23 miles from Cleveland, TN)
  • 9 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Associate / Outfitter

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 11 days ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 11 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Representative

  • Dalton, GA (22 miles from Cleveland, TN)
  • 12 days ago
  • Dalton, GA (22 miles from Cleveland, TN)
  • 12 days ago

Overview: Provide world class customer service, to our customers. Build strong relationships with customers and co-workers that are based on trust and respect....

Customer Service Representative

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 15 days ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 15 days ago

Service Representative provides customer services to customers and stakekholders who contact the office by phone....

Customer Relations Specialist

  • Dalton, GA (22 miles from Cleveland, TN)
  • 26 days ago
  • Dalton, GA (22 miles from Cleveland, TN)
  • 26 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative

  • Ringgold, GA (18 miles from Cleveland, TN)
  • 27 days ago
  • Ringgold, GA (18 miles from Cleveland, TN)
  • 27 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative - Electrical

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 27 days ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 27 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 28 days ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 28 days ago

Insight Global is seeking a Customer Service Representative to join their healthcare client in Chattanooga, Tennessee....

Customer Service Representative

  • Cleveland, TN
  • 30+ days ago
  • Cleveland, TN
  • 30+ days ago

Exceptional customer service skills Previous or current teller and/or customer service experience preferred Good organizational and communication skills Willingness to accept responsibility and make...

Customer Service Representative

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 45+ days ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Cashier

  • Charleston, TN (14 miles from Cleveland, TN)
  • 45+ days ago
  • Charleston, TN (14 miles from Cleveland, TN)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative, Full or Part Time

  • Ringgold, GA (18 miles from Cleveland, TN)
  • 90+ days ago
  • Ringgold, GA (18 miles from Cleveland, TN)
  • 90+ days ago

Store 2723615: 6855 Battlefield Pkwy, Ringgold, Georgia 30736 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Cleveland, TN

Moving to Cleveland, TN? Find some basic demographic data about Cleveland, TN below.


Local
National
97,475
1,881
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cleveland, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cleveland, TN offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cleveland, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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