Customer Service Jobs in Collierville, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 44 Jobs
WAI Global

Distribution Center Customer Service Representative

  • WAI Global
  • Southaven, MS (21 miles from Collierville, TN)
  • 11 days ago
  • WAI Global
  • Southaven, MS (21 miles from Collierville, TN)
  • 11 days ago

Description WAI is excited to announce that we're expanding our team and seeking a dedicated Distribution Center Customer Service Representative to help us continue our commitment to excellence....

Customer Accounts Advisor

  • Horn Lake, MS (24 miles from Collierville, TN)
  • 9 days ago
  • Horn Lake, MS (24 miles from Collierville, TN)
  • 9 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Customer Service Representative

  • Memphis, TN (22 miles from Collierville, TN)
  • 5 hours ago
  • Memphis, TN (22 miles from Collierville, TN)
  • 5 hours ago

Join Glass Doctor for More Than Just a Job! At Glass Doctor, we live our Code of Values by... showing RESPECT for all people, acting with INTEGRITY in all dealings, serving customers with...

Fulfillment Center Customer Service Agent

  • Memphis, TN (22 miles from Collierville, TN)
  • 6 hours ago
  • Memphis, TN (22 miles from Collierville, TN)
  • 6 hours ago

Responsibilities: Field incoming telephone calls and emails from customers, providing prompt and professional responses. Communicate with customers via telephone and email regarding products,...

Customer Service Representative (CSR) - 1st Shift Logistics Customer Service Specialist

  • Southaven, MS (21 miles from Collierville, TN)
  • 1 day ago
  • Southaven, MS (21 miles from Collierville, TN)
  • 1 day ago

If you have a relentless mindset for excellence in customer service, consider joining us at our site in Southaven, Mississippi!...

Customer Service Associate

  • Memphis, TN (22 miles from Collierville, TN)
  • 1 day ago
  • Memphis, TN (22 miles from Collierville, TN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Horn Lake, MS (24 miles from Collierville, TN)
  • 3 days ago
  • Horn Lake, MS (24 miles from Collierville, TN)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Collierville, TN
  • 4 days ago
  • Collierville, TN
  • 4 days ago

Customer Service Representative Responsibilities: Provide customer follow-up, recording and tracking progress in Daily Contact Tracker....

Customer Service Representative

  • Memphis, TN (22 miles from Collierville, TN)
  • 4 days ago
  • Memphis, TN (22 miles from Collierville, TN)
  • 4 days ago

Customer Support Representatives are responsible for providing highly professional, courteous, and caring customer service....

Customer Service Representative

  • Memphis, TN (22 miles from Collierville, TN)
  • 4 days ago
  • Memphis, TN (22 miles from Collierville, TN)
  • 4 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Pre-Licensed Customer Service Representative - Remote

  • Memphis, TN (22 miles from Collierville, TN)
  • 5 days ago
  • Memphis, TN (22 miles from Collierville, TN)
  • 5 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Representative - 2nd Shift

  • Southaven, MS (21 miles from Collierville, TN)
  • 6 days ago
  • Southaven, MS (21 miles from Collierville, TN)
  • 6 days ago

If you have a relentless mindset for excellence in customer service, consider joining us at our site in Southaven, Mississippi!...

Retail Customer Service Supervisor

  • Collierville, TN
  • 6 days ago
  • Collierville, TN
  • 6 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Memphis, TN (22 miles from Collierville, TN)
  • 6 days ago
  • Memphis, TN (22 miles from Collierville, TN)
  • 6 days ago

We're hiring for the position of Customer Service Representative (CSR)!...

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)

  • Memphis, TN (22 miles from Collierville, TN)
  • 7 days ago
  • Memphis, TN (22 miles from Collierville, TN)
  • 7 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Demographic Data for Collierville, TN

Moving to Collierville, TN? Find some basic demographic data about Collierville, TN below.


Local
National
55,114
1,311
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Collierville, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Collierville, TN offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Collierville, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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