Customer Service Jobs in Franklin, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Brentwood, TN (14 miles from Franklin, TN)
- 18 hours ago
- Brentwood, TN (14 miles from Franklin, TN)
- 18 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Nashville, TN (22 miles from Franklin, TN)
- 19 hours ago
- Nashville, TN (22 miles from Franklin, TN)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
Our love for them drives us to be our best, whether we're raising the bar on our products, customer service, or teamwork....
Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 3 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 3 days ago
Benefits for our Customer Service Reps (CSRs): * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance * Salary: $18.00 - $20.00 per hour Customer Service Reps (CSR) Core Responsibilities...
Customer Service Agent Full Time
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour....
Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Success Representative (Spanish Bilingual)
- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Nashville, TN Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full...
- Nashville, TN (22 miles from Franklin, TN)
- 6 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 6 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 7 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 7 days ago
Homeland has partnered with an organization in Nashville, TN, seeking a Customer Service Representative to support a public outreach program on lead in water service lines....
- Smyrna, TN (24 miles from Franklin, TN)
- 7 days ago
- Smyrna, TN (24 miles from Franklin, TN)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Retail Customer Experience Associate, Cool Springs - Full Time
- Franklin, TN
- 9 days ago
- Franklin, TN
- 9 days ago
Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...
Pharmacy Customer Service Associate
- Spring Hill, TN (12 miles from Franklin, TN)
- 9 days ago
- Spring Hill, TN (12 miles from Franklin, TN)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Brentwood, TN (14 miles from Franklin, TN)
- 9 days ago
- Brentwood, TN (14 miles from Franklin, TN)
- 9 days ago
Store 4703920: 7108 Moores Lane, Brentwood, Tennessee 37027 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - John C Tune Airport
- Nashville, TN (22 miles from Franklin, TN)
- 9 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 9 days ago
Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values are at the heart of everything that we do and every decision we...
Demographic Data for Franklin, TN
Moving to Franklin, TN? Find some basic demographic data about Franklin, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Franklin, TN
Highest Education Level
Customer Services in Franklin, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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