Customer Service Jobs in Goodlettsville, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 44 Jobs

Customer Service Representative - FT

Nashville, TN (11 miles from Goodlettsville, TN)
15 days ago

Nashville, TN (11 miles from Goodlettsville, TN)
15 days ago

service....

Work from Home: Customer Service Representative (Healthcare)

Nashville, TN (11 miles from Goodlettsville, TN)
1 day ago

Nashville, TN (11 miles from Goodlettsville, TN)
1 day ago

Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....

Remote Work

Retail Customer Service Associate

Nashville, TN (11 miles from Goodlettsville, TN)
21 hours ago

Nashville, TN (11 miles from Goodlettsville, TN)
21 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...

Customer Service Representative

Nashville, TN (11 miles from Goodlettsville, TN)
1 day ago

Nashville, TN (11 miles from Goodlettsville, TN)
1 day ago

Customer Service Representative 2.8 2.8 out of 5 stars Nashville, TN Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led...

F&I Customer Support Associate or Consultant

Nashville, TN (11 miles from Goodlettsville, TN)
1 day ago

Nashville, TN (11 miles from Goodlettsville, TN)
1 day ago

the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...

Customer Service Representative

Hendersonville, TN (6 miles from Goodlettsville, TN)
1 day ago

Hendersonville, TN (6 miles from Goodlettsville, TN)
1 day ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative

Nashville, TN (11 miles from Goodlettsville, TN)
3 days ago

Nashville, TN (11 miles from Goodlettsville, TN)
3 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Associate

Portland, TN (19 miles from Goodlettsville, TN)
4 days ago

Portland, TN (19 miles from Goodlettsville, TN)
4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

Portland, TN (19 miles from Goodlettsville, TN)
4 days ago

Portland, TN (19 miles from Goodlettsville, TN)
4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

Brentwood, TN (20 miles from Goodlettsville, TN)
5 days ago

Brentwood, TN (20 miles from Goodlettsville, TN)
5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

Nashville, TN (11 miles from Goodlettsville, TN)
6 days ago

Nashville, TN (11 miles from Goodlettsville, TN)
6 days ago

The Customer Service Representative at American Leak Detection of Nashville is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily...

Bilingual Customer Service Agent (Brentwood TN)

Brentwood, TN (20 miles from Goodlettsville, TN)
7 days ago

Brentwood, TN (20 miles from Goodlettsville, TN)
7 days ago

What You’ll Do: Respond to written and phone inquiries with professionalism and clarity Research, resolve, and document customer issues accurately Route requests to the appropriate departments when...

CUSTOMER SERVICE REPRESENTATIVE (CONTRACT) Staffing Now La Vergne

La Vergne, TN (22 miles from Goodlettsville, TN)
7 days ago

La Vergne, TN (22 miles from Goodlettsville, TN)
7 days ago

CUSTOMER SERVICE REPRESENTATIVE (CONTRACT) Staffing Now La Vergne, TN (Onsite) Contractor Job Details Customer Service Representative - (Remote Contract) Pay: $20/hr Type: Contract - Seasonal SNI Companies...

Inbound Customer Service Agent - Consumer Relations (Remote)

Nashville, TN (11 miles from Goodlettsville, TN)
9 days ago

Nashville, TN (11 miles from Goodlettsville, TN)
9 days ago

(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....

Remote Work

Customer Service Representative

Nashville, TN (11 miles from Goodlettsville, TN)
10 days ago

Nashville, TN (11 miles from Goodlettsville, TN)
10 days ago

Must be local to Nashville TN to apply Location: Nashville TN Monday-Friday 8am-5pm or 9am-6pm $18.00 per hour Currently seeking Customer Service representatives seeking a company to grow with, a career...

View all 44 jobs

Demographic Data for Goodlettsville, TN

Moving to Goodlettsville, TN? Find some basic demographic data about Goodlettsville, TN below.

Median Age

Average Household Income

Home Value vs Household Income in Goodlettsville, TN

Local

National

Total Population

33,065

Number of Businesses

820

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

customer service

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Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Goodlettsville, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Goodlettsville, TN offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Goodlettsville, TN

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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