Customer Service Jobs in Greeneville, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Corporate Customer Service Representative Job Description: The Corporate Customer Service Representative will field incoming calls from external customers, internal sales representatives, and other...
Amazon Locker+ Customer Service Associate
- Mars Hill, NC (23 miles from Greeneville, TN)
- 7 days ago
- Mars Hill, NC (23 miles from Greeneville, TN)
- 7 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Newport, TN (19 miles from Greeneville, TN)
- 8 days ago
- Newport, TN (19 miles from Greeneville, TN)
- 8 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- PRN
- Morristown, TN (24 miles from Greeneville, TN)
- 11 days ago
- Morristown, TN (24 miles from Greeneville, TN)
- 11 days ago
Ability to handle high call volumes and multi-task across different customer service platforms....
Retail Customer Service Specialist
- Morristown, TN (24 miles from Greeneville, TN)
- 23 days ago
- Morristown, TN (24 miles from Greeneville, TN)
- 23 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Morristown, TN (24 miles from Greeneville, TN)
- 29 days ago
- Morristown, TN (24 miles from Greeneville, TN)
- 29 days ago
Demonstrated resilience and resourcefulness in customer service situations Education: High School diploma or equivalent GED required Location and Workplace Flexibility: We have offices in Atlanta GA...
Customer Service Representative
- Morristown, TN (24 miles from Greeneville, TN)
- 60+ days ago
- Morristown, TN (24 miles from Greeneville, TN)
- 60+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Greeneville, TN
Moving to Greeneville, TN? Find some basic demographic data about Greeneville, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Greeneville, TN
Highest Education Level
Customer Services in Greeneville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »