Customer Service Jobs in Hermitage, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 45 Jobs

Retail Customer Service Supervisor

  • Hermitage, TN
  • 14 hours ago
  • Hermitage, TN
  • 14 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Goodlettsville, TN (14 miles from Hermitage, TN)
  • 3 days ago
  • Goodlettsville, TN (14 miles from Hermitage, TN)
  • 3 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....

Customer Care Representative I

  • Nashville, TN (10 miles from Hermitage, TN)
  • 3 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 3 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Associate - Temporary

  • Hermitage, TN
  • 5 days ago
  • Hermitage, TN
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Gallatin, TN (18 miles from Hermitage, TN)
  • 5 days ago
  • Gallatin, TN (18 miles from Hermitage, TN)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Call Center Customer Service Representative

  • Nashville, TN (10 miles from Hermitage, TN)
  • 7 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 7 days ago

Apply today to become a Call Center Customer Service Representative with Kelly....

Customer Service Representative

  • Nashville, TN (10 miles from Hermitage, TN)
  • 7 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 7 days ago

An ideal candidate has experience in transportation and excellent customer service skills. He/she has the ability to coordinate between multiple parties to ensure high levels of customer service....

Customer Service Representative

  • Nashville, TN (10 miles from Hermitage, TN)
  • 8 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 8 days ago

50Floor, Inc. is looking for a service-oriented Customer Service Representative with good organizational skills....

Retail Customer Service

  • Nashville, TN (10 miles from Hermitage, TN)
  • 9 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 9 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative

  • Nashville, TN (10 miles from Hermitage, TN)
  • 10 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 10 days ago

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Associate

  • La Vergne, TN (8 miles from Hermitage, TN)
  • 10 days ago
  • La Vergne, TN (8 miles from Hermitage, TN)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pre-Licensed Customer Service Representative - Remote

  • Nashville, TN (10 miles from Hermitage, TN)
  • 11 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 11 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Full Time - Sales Associate - Building Materials - Day

  • Smyrna, TN (13 miles from Hermitage, TN)
  • 12 days ago
  • Smyrna, TN (13 miles from Hermitage, TN)
  • 12 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Representative - UniFirst

  • Nashville, TN (10 miles from Hermitage, TN)
  • 12 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 12 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Retail Customer Experience Associate, Green Hills - Full Time

  • Nashville, TN (10 miles from Hermitage, TN)
  • 16 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 16 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Demographic Data for Hermitage, TN

Moving to Hermitage, TN? Find some basic demographic data about Hermitage, TN below.


Local
National
39,326
693
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hermitage, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hermitage, TN offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hermitage, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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