Customer Service Jobs in Hixson, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Retail Customer Service Cashier

  • Charleston, TN (24 miles from Hixson, TN)
  • 11 hours ago
  • Charleston, TN (24 miles from Hixson, TN)
  • 11 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Pharmacy Customer Service Associate

  • East Ridge, TN (11 miles from Hixson, TN)
  • 2 days ago
  • East Ridge, TN (11 miles from Hixson, TN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Fort Oglethorpe, GA (16 miles from Hixson, TN)
  • 3 days ago
  • Fort Oglethorpe, GA (16 miles from Hixson, TN)
  • 3 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Chattanooga, TN (10 miles from Hixson, TN)
  • 5 days ago
  • Chattanooga, TN (10 miles from Hixson, TN)
  • 5 days ago

Role Description This is a part-time on-site role for a Customer Service Representative at Reliance Partners in Chattanooga, TN....

Customer Service Associate

  • East Ridge, TN (11 miles from Hixson, TN)
  • 6 days ago
  • East Ridge, TN (11 miles from Hixson, TN)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Airport customer service agent- CHA FT

  • Chattanooga, TN (10 miles from Hixson, TN)
  • 10 days ago
  • Chattanooga, TN (10 miles from Hixson, TN)
  • 10 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative

  • Chattanooga, TN (10 miles from Hixson, TN)
  • 11 days ago
  • Chattanooga, TN (10 miles from Hixson, TN)
  • 11 days ago

Insight Global is seeking a Customer Service Representative to join their healthcare client in Chattanooga, Tennessee....

Pre-Licensed Customer Service Representative - Remote

  • Cleveland, TN (17 miles from Hixson, TN)
  • 11 days ago
  • Cleveland, TN (17 miles from Hixson, TN)
  • 11 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Associate - Temporary

  • Chattanooga, TN (10 miles from Hixson, TN)
  • 16 days ago
  • Chattanooga, TN (10 miles from Hixson, TN)
  • 16 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative, Full or Part Time

  • Chattanooga, TN (10 miles from Hixson, TN)
  • 20 days ago
  • Chattanooga, TN (10 miles from Hixson, TN)
  • 20 days ago

Store 4703652: 4900 Brainerd Rd, Chattanooga, Tennessee 37411 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Ringgold, GA (20 miles from Hixson, TN)
  • 20 days ago
  • Ringgold, GA (20 miles from Hixson, TN)
  • 20 days ago

Store 2723622: 11418 Hwy 41, Ringgold, Georgia 30736 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Chattanooga, TN (10 miles from Hixson, TN)
  • 30+ days ago
  • Chattanooga, TN (10 miles from Hixson, TN)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Chattanooga, TN (10 miles from Hixson, TN)
  • 30+ days ago
  • Chattanooga, TN (10 miles from Hixson, TN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6101 Lee Hwy, Chattanooga, TN 37421...

Customer Service Associate / Outfitter

  • Chattanooga, TN (10 miles from Hixson, TN)
  • 45+ days ago
  • Chattanooga, TN (10 miles from Hixson, TN)
  • 45+ days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Representative

  • Ringgold, GA (20 miles from Hixson, TN)
  • 60+ days ago
  • Ringgold, GA (20 miles from Hixson, TN)
  • 60+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Hixson, TN

Moving to Hixson, TN? Find some basic demographic data about Hixson, TN below.


Local
National
43,626
818
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hixson, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hixson, TN offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hixson, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »