Customer Service Jobs in Johnson City, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Elizabethton, TN (12 miles from Johnson City, TN)
- 8 hours ago
- Elizabethton, TN (12 miles from Johnson City, TN)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Customer Relations Specialist
- Blountville, TN (14 miles from Johnson City, TN)
- 16 hours ago
- Blountville, TN (14 miles from Johnson City, TN)
- 16 hours ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Pharmacy Customer Service Associate
- Kingsport, TN (18 miles from Johnson City, TN)
- 1 day ago
- Kingsport, TN (18 miles from Johnson City, TN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Erwin, TN (17 miles from Johnson City, TN)
- 2 days ago
- Erwin, TN (17 miles from Johnson City, TN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Staffmark is seeking a skilled Customer Service Representative to join a global leader in water heating and water treatment solutions....
Customer Service Representative - Part Time
- Erwin, TN (17 miles from Johnson City, TN)
- 13 days ago
- Erwin, TN (17 miles from Johnson City, TN)
- 13 days ago
Maintain positive internal and external customer service relationships....
Customer Service Representative
- Bristol, VA (22 miles from Johnson City, TN)
- 14 days ago
- Bristol, VA (22 miles from Johnson City, TN)
- 14 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Relations Associate-2
- Bristol, TN (20 miles from Johnson City, TN)
- 18 days ago
- Bristol, TN (20 miles from Johnson City, TN)
- 18 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative - Tri-Cities, TN
- Johnson City, TN
- 25 days ago
- Johnson City, TN
- 25 days ago
Customer Service Representatives use their excellent communication and interpersonal skills with customers....
Customer Service Representative
- Kingsport, TN (18 miles from Johnson City, TN)
- 30+ days ago
- Kingsport, TN (18 miles from Johnson City, TN)
- 30+ days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....
Customer Service Representative - Full Time
- Bristol, TN (20 miles from Johnson City, TN)
- 30+ days ago
- Bristol, TN (20 miles from Johnson City, TN)
- 30+ days ago
Maintain positive internal and external customer service relationships....
Customer Service Associate- Overnight Shift
- Bristol, VA (22 miles from Johnson City, TN)
- 30+ days ago
- Bristol, VA (22 miles from Johnson City, TN)
- 30+ days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Bristol, VA (22 miles from Johnson City, TN)
- 30+ days ago
- Bristol, VA (22 miles from Johnson City, TN)
- 30+ days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Demographic Data for Johnson City, TN
Moving to Johnson City, TN? Find some basic demographic data about Johnson City, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Johnson City, TN
Highest Education Level
Customer Services in Johnson City, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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