Customer Service Jobs in Knoxville, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
- Powell, TN (10 miles from Knoxville, TN)
- 1 day ago
- Powell, TN (10 miles from Knoxville, TN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Service Center Farragut JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative - Dollywood Parks & Resorts - Full Time Year Round
- Pigeon Forge, TN (21 miles from Knoxville, TN)
- 1 day ago
- Pigeon Forge, TN (21 miles from Knoxville, TN)
- 1 day ago
The right Customer Service Representative checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator....
Customer Service Representative - PT
- Alcoa, TN (11 miles from Knoxville, TN)
- 4 days ago
- Alcoa, TN (11 miles from Knoxville, TN)
- 4 days ago
service....
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Position Description: We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team....
UTKCG - Customer Service Representative - University Printing and Mail (1893)
- Knoxville, TN
- 6 days ago
- Knoxville, TN
- 6 days ago
UTKCG - Customer Service Representative - University Printing and Mail (1893) University of Tennessee, Knoxville in Knoxville, TN Apply Now Type: Full-Time Salary: Rate of Pay: $16.50/hour Posted: 03...
As the name suggests, your main priority is to provide great customer service....
Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Serve as primary customer service provider at the front end and liaison between customers and management....
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Customer Service Representative 3.1 3.1 out of 5 stars Knoxville, TN 37914 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...
As a member of our Advanced Care Team, agents know the value ADT has in our customers lives and are passionate about providing customers amazing Customer Service....
Demographic Data for Knoxville, TN
Moving to Knoxville, TN? Find some basic demographic data about Knoxville, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Knoxville, TN
Highest Education Level
Customer Services in Knoxville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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