Customer Service Jobs in Lebanon, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Lafayette, TN (22 miles from Lebanon, TN)
- 8 hours ago
- Lafayette, TN (22 miles from Lebanon, TN)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service & Retail Front Desk Associate - Store #165 - 334 Free Hill Rd
- Hendersonville, TN (18 miles from Lebanon, TN)
- 18 hours ago
- Hendersonville, TN (18 miles from Lebanon, TN)
- 18 hours ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Representative
- Madison, TN (23 miles from Lebanon, TN)
- 2 days ago
- Madison, TN (23 miles from Lebanon, TN)
- 2 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
Customer Service Representative (Multi Branch Support)
- Lebanon, TN
- 7 days ago
- Lebanon, TN
- 7 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Retail Customer Experience Associate, Oak Brook Center - Full Time
- Portland, TN (23 miles from Lebanon, TN)
- 11 days ago
- Portland, TN (23 miles from Lebanon, TN)
- 11 days ago
Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...
Part Time - Customer Service Associate - Tool Rental - Flexible
- Hendersonville, TN (18 miles from Lebanon, TN)
- 15 days ago
- Hendersonville, TN (18 miles from Lebanon, TN)
- 15 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Representative
- La Vergne, TN (23 miles from Lebanon, TN)
- 21 days ago
- La Vergne, TN (23 miles from Lebanon, TN)
- 21 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Mount Juliet, TN (10 miles from Lebanon, TN)
- 22 days ago
- Mount Juliet, TN (10 miles from Lebanon, TN)
- 22 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- La Vergne, TN (23 miles from Lebanon, TN)
- 26 days ago
- La Vergne, TN (23 miles from Lebanon, TN)
- 26 days ago
Customer Service Representative 10:00 AM - 6:30 PM Customer Service is the critical link to strong communications between the sales field and Matco Tools corporate offices....
Customer Service Representative, Americas
- Old Hickory, TN (19 miles from Lebanon, TN)
- 27 days ago
- Old Hickory, TN (19 miles from Lebanon, TN)
- 27 days ago
Performs other special assignments as directed by the Customer Service Manager. Responsibilities General: Provide high quality and efficient customer service....
Warehouse Customer Service Representative
- Mt Juliet, TN (14 miles from Lebanon, TN)
- 30+ days ago
- Mt Juliet, TN (14 miles from Lebanon, TN)
- 30+ days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
U-Box Customer Care Representative (Non-CDL)
- La Vergne, TN (23 miles from Lebanon, TN)
- 30+ days ago
- La Vergne, TN (23 miles from Lebanon, TN)
- 30+ days ago
Location: 503 New Paul Rd, La Vergne, Tennessee 37086 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Retail Customer Service Cashier
- Mount Juliet, TN (10 miles from Lebanon, TN)
- 45+ days ago
- Mount Juliet, TN (10 miles from Lebanon, TN)
- 45+ days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Delivery Station Customer Service Associate - FT (40 Hours) - DTN8 - Lebanon, TN
- Lebanon, TN
- 45+ days ago
- Lebanon, TN
- 45+ days ago
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on...
ESSENTIAL JOB FUNCTIONS · Analyze sales orders to determine and approve which orders should be released to the shipping department. · Advise other departments including Supply Chain & Production...
Demographic Data for Lebanon, TN
Moving to Lebanon, TN? Find some basic demographic data about Lebanon, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lebanon, TN
Highest Education Level
Customer Services in Lebanon, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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