Customer Service Jobs in Madison, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- White House, TN (15 miles from Madison, TN)
- 2 hours ago
- White House, TN (15 miles from Madison, TN)
- 2 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Supervisor
- Hermitage, TN (9 miles from Madison, TN)
- 22 hours ago
- Hermitage, TN (9 miles from Madison, TN)
- 22 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Goodlettsville, TN (4 miles from Madison, TN)
- 3 days ago
- Goodlettsville, TN (4 miles from Madison, TN)
- 3 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
Customer Care Representative I
- Nashville, TN (7 miles from Madison, TN)
- 3 days ago
- Nashville, TN (7 miles from Madison, TN)
- 3 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Associate - Temporary
- Hermitage, TN (9 miles from Madison, TN)
- 5 days ago
- Hermitage, TN (9 miles from Madison, TN)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Gallatin, TN (16 miles from Madison, TN)
- 6 days ago
- Gallatin, TN (16 miles from Madison, TN)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Call Center Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 7 days ago
- Nashville, TN (7 miles from Madison, TN)
- 7 days ago
Apply today to become a Call Center Customer Service Representative with Kelly....
Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 7 days ago
- Nashville, TN (7 miles from Madison, TN)
- 7 days ago
An ideal candidate has experience in transportation and excellent customer service skills. He/she has the ability to coordinate between multiple parties to ensure high levels of customer service....
Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 8 days ago
- Nashville, TN (7 miles from Madison, TN)
- 8 days ago
50Floor, Inc. is looking for a service-oriented Customer Service Representative with good organizational skills....
- Nashville, TN (7 miles from Madison, TN)
- 10 days ago
- Nashville, TN (7 miles from Madison, TN)
- 10 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 10 days ago
- Nashville, TN (7 miles from Madison, TN)
- 10 days ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
- La Vergne, TN (17 miles from Madison, TN)
- 11 days ago
- La Vergne, TN (17 miles from Madison, TN)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pre-Licensed Customer Service Representative - Remote
- Nashville, TN (7 miles from Madison, TN)
- 11 days ago
- Nashville, TN (7 miles from Madison, TN)
- 11 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkFull Time - Sales Associate - Building Materials - Day
- Smyrna, TN (22 miles from Madison, TN)
- 13 days ago
- Smyrna, TN (22 miles from Madison, TN)
- 13 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Representative - UniFirst
- Nashville, TN (7 miles from Madison, TN)
- 13 days ago
- Nashville, TN (7 miles from Madison, TN)
- 13 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Madison, TN
Moving to Madison, TN? Find some basic demographic data about Madison, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Madison, TN
Highest Education Level
Customer Services in Madison, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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