Customer Service Jobs in Nashville, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 62 Jobs

Customer Service & Retail Front Desk Associate - Store #165 - 334 Free Hill Rd

  • Hendersonville, TN (15 miles from Nashville, TN)
  • 18 hours ago
  • Hendersonville, TN (15 miles from Nashville, TN)
  • 18 hours ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Customer Service Representative

  • Brentwood, TN (9 miles from Nashville, TN)
  • 18 hours ago
  • Brentwood, TN (9 miles from Nashville, TN)
  • 18 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Nashville, TN
  • 18 hours ago
  • Nashville, TN
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate

  • Nashville, TN
  • 2 days ago
  • Nashville, TN
  • 2 days ago

Our love for them drives us to be our best, whether we're raising the bar on our products, customer service, or teamwork....

Customer Service Representative

  • Madison, TN (7 miles from Nashville, TN)
  • 2 days ago
  • Madison, TN (7 miles from Nashville, TN)
  • 2 days ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....

Customer Service Representative

  • Nashville, TN
  • 3 days ago
  • Nashville, TN
  • 3 days ago

Benefits for our Customer Service Reps (CSRs): * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance * Salary: $18.00 - $20.00 per hour Customer Service Reps (CSR) Core Responsibilities...

Customer Service Agent Full Time

  • Nashville, TN
  • 4 days ago
  • Nashville, TN
  • 4 days ago

Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour....

Customer Service Representative

  • Nashville, TN
  • 5 days ago
  • Nashville, TN
  • 5 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Success Representative (Spanish Bilingual)

  • Nashville, TN
  • 5 days ago
  • Nashville, TN
  • 5 days ago

Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Nashville, TN Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full...

Customer Relations Specialist

  • Nashville, TN
  • 6 days ago
  • Nashville, TN
  • 6 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative

  • Nashville, TN
  • 7 days ago
  • Nashville, TN
  • 7 days ago

Homeland has partnered with an organization in Nashville, TN, seeking a Customer Service Representative to support a public outreach program on lead in water service lines....

Customer Service Associate

  • Smyrna, TN (20 miles from Nashville, TN)
  • 7 days ago
  • Smyrna, TN (20 miles from Nashville, TN)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Nashville, TN
  • 8 days ago
  • Nashville, TN
  • 8 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Full Time - Customer Service Associate - Tool Rental - Closing

  • Springfield, TN (24 miles from Nashville, TN)
  • 9 days ago
  • Springfield, TN (24 miles from Nashville, TN)
  • 9 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Retail Customer Experience Associate, Cool Springs - Full Time

  • Franklin, TN (22 miles from Nashville, TN)
  • 9 days ago
  • Franklin, TN (22 miles from Nashville, TN)
  • 9 days ago

Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...

Demographic Data for Nashville, TN

Moving to Nashville, TN? Find some basic demographic data about Nashville, TN below.


Local
National
486,862
17,214
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Nashville, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Nashville, TN offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Nashville, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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