Customer Service Jobs in Oak Ridge, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 45 Jobs

Customer Service Associate Job

  • Oak Ridge, TN
  • 2 days ago
  • Oak Ridge, TN
  • 2 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service agent-payment processing

  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 2 days ago
  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 2 days ago

RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment....

Client Service Representative

  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 3 days ago
  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 3 days ago

Additional certifications in customer service, veterinary care, or medical administration are a plus....

Call Center/ Customer Service Representative

  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 3 days ago
  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 3 days ago

RemX is seeking experienced Customer Service Representatives to join our team in Knoxville, TN!...

Customer Service Representative - BPO Client Relations

  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 4 days ago
  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 4 days ago

If you excel in customer service and want to grow with a stable, expanding company, we want to hear from you!...

Customer Service Representative (CSR) or Cook

  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 5 days ago
  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 5 days ago

Team Member (Customer Service) Responsibilities: Make and prepare guest orders with accuracy and efficiency Provide a top-notch guest experience that includes friendly interactions, hot and fresh meals...

Customer Service Associate - Temporary

  • Alcoa, TN (20 miles from Oak Ridge, TN)
  • 5 days ago
  • Alcoa, TN (20 miles from Oak Ridge, TN)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 5 days ago
  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 5 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative-REMOTE

  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 7 days ago
  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 7 days ago

Customer Service Representative-REMOTE Knoxville, TN Description RemX Staffing is currently hiring a Customer Service Specialist....

Remote Work

Customer Service Representative

  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 9 days ago
  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 9 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Alcoa, TN (20 miles from Oak Ridge, TN)
  • 9 days ago
  • Alcoa, TN (20 miles from Oak Ridge, TN)
  • 9 days ago

Administrative Customer Service Customer Service Representative CUSTOMER SERVICE REPRESENTATIVE BCforward Alcoa, TN (Onsite) Contractor Job Details Customer Service Representative BCforward is currently...

Customer Service Agent

  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 9 days ago
  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 9 days ago

within the Customer Service team....

Customer Success Representative

  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 9 days ago
  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 9 days ago

Customer Service Representative Start Date: 05/22/20 Schedule: multiple shifts available between 8:00 am – 11:00 pm At least one-year Inbound Customer Service in a call center....

Customer Service Agent

  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 9 days ago
  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 9 days ago

As a Customer Service Agent, you will be managing outbound calls to insurance companies to make payments on behalf of customers....

Customer Service Representative - UniFirst

  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 9 days ago
  • Knoxville, TN (20 miles from Oak Ridge, TN)
  • 9 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Demographic Data for Oak Ridge, TN

Moving to Oak Ridge, TN? Find some basic demographic data about Oak Ridge, TN below.


Local
National
31,839
895
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Oak Ridge, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Oak Ridge, TN offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oak Ridge, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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