Customer Service Jobs in Shelbyville, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Retail Customer Service Cashier

  • Christiana, TN (15 miles from Shelbyville, TN)
  • 5 hours ago
  • Christiana, TN (15 miles from Shelbyville, TN)
  • 5 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 3 days ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Lead Customer Service Representative

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 5 days ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 5 days ago

GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation....

Customer Service Associate - Temporary

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 5 days ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 9 days ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Receptionist / Customer Service Representative

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 9 days ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 9 days ago

Performs a variety of clerical and customer service work in providing support to the hospital....

Customer Service Representative I- Floater

  • Tullahoma, TN (17 miles from Shelbyville, TN)
  • 12 days ago
  • Tullahoma, TN (17 miles from Shelbyville, TN)
  • 12 days ago

Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I - floater position to be based in the southeast portion of Middle Tennessee area....

Retail Customer Service Specialist

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 15 days ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 15 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Manchester, TN (22 miles from Shelbyville, TN)
  • 45+ days ago
  • Manchester, TN (22 miles from Shelbyville, TN)
  • 45+ days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative I - Broad Street Office

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 26 days ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 26 days ago

Customer Service Representative I - Broad Street Office Job Duties and Responsibilities : Performs the duties of paying and receiving teller Balancing cash drawer Maintain knowledge of new and existing...

Customer Service Representative

  • Shelbyville, TN
  • 30+ days ago
  • Shelbyville, TN
  • 30+ days ago

Previous Customer Service experience is desired. A college degree is preferred One to three years experience is highly preferred...

Retail Customer Service Associate

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 30+ days ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 125 John R Rice Blvd, Murfreesboro...

Customer Service Representative, Full or Part Time

  • Manchester, TN (22 miles from Shelbyville, TN)
  • 45+ days ago
  • Manchester, TN (22 miles from Shelbyville, TN)
  • 45+ days ago

Store 4703713: 1264 McMinnville Hwy, Manchester, Tennessee 37355 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative (Part-Time)

  • Fayetteville, TN (22 miles from Shelbyville, TN)
  • 60+ days ago
  • Fayetteville, TN (22 miles from Shelbyville, TN)
  • 60+ days ago

Overview Starting Time Available: Monday - Friday | 5:00 AM - 10:30 AM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight...

Demographic Data for Shelbyville, TN

Moving to Shelbyville, TN? Find some basic demographic data about Shelbyville, TN below.


Local
National
36,976
708
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Shelbyville, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Shelbyville, TN offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Shelbyville, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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