Customer Service Jobs in Smyrna, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 23 hours ago
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 23 hours ago
GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation....
Customer Service Associate - Temporary
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 23 hours ago
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Franklin, TN Hybrid
- Franklin, TN (24 miles from Smyrna, TN)
- 1 day ago
- Franklin, TN (24 miles from Smyrna, TN)
- 1 day ago
service, call center environment; Required Microsoft Office (Excel and Outlook) computer skills; Requirement Preferred Qualifications 1-3+ years health insurance sales, focus on Medicare health services...
Call Center Customer Service Representative
- Nashville, TN (20 miles from Smyrna, TN)
- 3 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 3 days ago
Apply today to become a Call Center Customer Service Representative with Kelly....
Customer Service Representative
- Nashville, TN (20 miles from Smyrna, TN)
- 3 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 3 days ago
An ideal candidate has experience in transportation and excellent customer service skills. He/she has the ability to coordinate between multiple parties to ensure high levels of customer service....
Customer Service Representative
- Nashville, TN (20 miles from Smyrna, TN)
- 4 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 4 days ago
50Floor, Inc. is looking for a service-oriented Customer Service Representative with good organizational skills....
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 4 days ago
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Receptionist / Customer Service Representative
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 5 days ago
- Murfreesboro, TN (16 miles from Smyrna, TN)
- 5 days ago
Performs a variety of clerical and customer service work in providing support to the hospital....
Insurance Sales- Bilingual Customer Service Representative
- Nashville, TN (20 miles from Smyrna, TN)
- 5 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 5 days ago
Pay Range: For a Customer Service Representative is $15+ / hourly. Part Time and Full Time positions....
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Nashville, TN (20 miles from Smyrna, TN)
- 6 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 6 days ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Pharmacy Customer Service Associate
- La Vergne, TN (5 miles from Smyrna, TN)
- 6 days ago
- La Vergne, TN (5 miles from Smyrna, TN)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pre-Licensed Customer Service Representative - Remote
- Nashville, TN (20 miles from Smyrna, TN)
- 7 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 7 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Representative - UniFirst
- Nashville, TN (20 miles from Smyrna, TN)
- 9 days ago
- Nashville, TN (20 miles from Smyrna, TN)
- 9 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Retail Customer Experience Associate, Mall of America - Full Time
- Franklin, TN (24 miles from Smyrna, TN)
- 10 days ago
- Franklin, TN (24 miles from Smyrna, TN)
- 10 days ago
Id : REQ_558091, Title : Retail Customer Experience Associate, Mall of America - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...821,...
Demographic Data for Smyrna, TN
Moving to Smyrna, TN? Find some basic demographic data about Smyrna, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Smyrna, TN
Highest Education Level
Customer Services in Smyrna, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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