Customer Service Jobs in Arlington, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
service....
Customer Service Representative
- Sterling, VA (19 miles from Arlington, VA)
- 3 hours ago
- Sterling, VA (19 miles from Arlington, VA)
- 3 hours ago
Construction firm has an immediate direct hire opportunity for a Customer Service Representative. CSR will have prior customer service experience preferable in construction....
Customer Service Associate - Temporary
- District Heights, MD (11 miles from Arlington, VA)
- 20 hours ago
- District Heights, MD (11 miles from Arlington, VA)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Broadlands, VA (23 miles from Arlington, VA)
- 1 day ago
- Broadlands, VA (23 miles from Arlington, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fort Meade, MD (22 miles from Arlington, VA)
- 1 day ago
- Fort Meade, MD (22 miles from Arlington, VA)
- 1 day ago
H-... Customer Experience Associate United States - Maryland - Fort Meade Intermittent 5100PB1-03 Customer Experience Associate Job Description Responsible for driving the customer experience...
Customer Experience Associate - Jewelry/Giftware
- Fort Belvoir, VA (12 miles from Arlington, VA)
- 1 day ago
- Fort Belvoir, VA (12 miles from Arlington, VA)
- 1 day ago
H-... Customer Experience Associate - Jewelry/Giftware United States - Virginia - Fort Belvoir Regular Part Time Job Description Responsible for driving the customer experience through proactive...
Client Service Representative - PT - 5364
- Bowie, MD (20 miles from Arlington, VA)
- 1 day ago
- Bowie, MD (20 miles from Arlington, VA)
- 1 day ago
One year related experience required with customer service preferred....
- Lake Ridge, VA (18 miles from Arlington, VA)
- 1 day ago
- Lake Ridge, VA (18 miles from Arlington, VA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Woodbridge, VA (20 miles from Arlington, VA)
- 2 days ago
- Woodbridge, VA (20 miles from Arlington, VA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Falls Church, VA (3 miles from Arlington, VA)
- 2 days ago
- Falls Church, VA (3 miles from Arlington, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Automotive Customer Service Representative
- Fairfax, VA (19 miles from Arlington, VA)
- 2 days ago
- Fairfax, VA (19 miles from Arlington, VA)
- 2 days ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Supervisory Customer Experience Associate- Checkout/ Cust Serv
- Fort Belvoir, VA (12 miles from Arlington, VA)
- 2 days ago
- Fort Belvoir, VA (12 miles from Arlington, VA)
- 2 days ago
H-... Supervisory Customer Experience Associate- Checkout/ Cust Serv United States - Virginia - Fort Belvoir Regular Part Time Job Description Oversees associates in the execution of strategies to...
Admin Customer Care Representative
- Hyattsville, MD (9 miles from Arlington, VA)
- 2 days ago
- Hyattsville, MD (9 miles from Arlington, VA)
- 2 days ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Customer Service Representative
- Woodbridge, VA (20 miles from Arlington, VA)
- 3 days ago
- Woodbridge, VA (20 miles from Arlington, VA)
- 3 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
- Sterling, VA (19 miles from Arlington, VA)
- 3 days ago
- Sterling, VA (19 miles from Arlington, VA)
- 3 days ago
Exhibiting exceptional customer service and communication skills. Ensure the safety of property and people....
Demographic Data for Arlington, VA
Moving to Arlington, VA? Find some basic demographic data about Arlington, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Arlington, VA
Highest Education Level
Customer Services in Arlington, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »