Customer Service Jobs in Ashburn, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 70 Jobs

Client Service Representative, National Accounts

  • Annandale, VA (20 miles from Ashburn, VA)
  • 7 hours ago
  • Annandale, VA (20 miles from Ashburn, VA)
  • 7 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Springfield, VA (20 miles from Ashburn, VA)
  • 19 hours ago
  • Springfield, VA (20 miles from Ashburn, VA)
  • 19 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (Centreville)

  • Centreville, VA (12 miles from Ashburn, VA)
  • 1 day ago
  • Centreville, VA (12 miles from Ashburn, VA)
  • 1 day ago

Job Identification: 11511 Job Category: Customer Service Job Schedule: Full time Company: Alabama Power...

Technical Support Specialist/Customer Service Representative Remote WFH

  • Arlington, VA (23 miles from Ashburn, VA)
  • 1 day ago
  • Arlington, VA (23 miles from Ashburn, VA)
  • 1 day ago

We are currently seeking a talented Technical Support Specialist/Customer Service Representative to join our team on a full-time basis....

Remote Work

Customer Service Associate

  • Falls Church, VA (21 miles from Ashburn, VA)
  • 1 day ago
  • Falls Church, VA (21 miles from Ashburn, VA)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Rockville, MD (18 miles from Ashburn, VA)
  • 2 days ago
  • Rockville, MD (18 miles from Ashburn, VA)
  • 2 days ago

Position Description: The Customer Service Associate is responsible for providing exceptional customer service and support by responding to customer inquiries related to general model and program policy...

Customer Service Associate

  • Merrifield, VA (18 miles from Ashburn, VA)
  • 2 days ago
  • Merrifield, VA (18 miles from Ashburn, VA)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Retail Customer Service Associate

  • McLean, VA (19 miles from Ashburn, VA)
  • 2 days ago
  • McLean, VA (19 miles from Ashburn, VA)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Customer Service Supervisor

  • Fairfax, VA (11 miles from Ashburn, VA)
  • 2 days ago
  • Fairfax, VA (11 miles from Ashburn, VA)
  • 2 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Fairfax, VA (11 miles from Ashburn, VA)
  • 2 days ago
  • Fairfax, VA (11 miles from Ashburn, VA)
  • 2 days ago

Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....

Customer Service Representative

  • Ashburn, VA
  • 2 days ago
  • Ashburn, VA
  • 2 days ago

organizational, analytical and interpersonal skills Detail-oriented Ability to work and multi-task in a fast paced environment Previous customer service or technical experience preferred....

Outbound Customer Service Representative

  • Sudley Springs, VA (17 miles from Ashburn, VA)
  • 3 days ago
  • Sudley Springs, VA (17 miles from Ashburn, VA)
  • 3 days ago

Overview Outbound Customer Service Representative Apex Atlantic South (Parent Company of F.H....

Customer Service Representative

  • Fairfax, VA (11 miles from Ashburn, VA)
  • 3 days ago
  • Fairfax, VA (11 miles from Ashburn, VA)
  • 3 days ago

Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Sales and Customer Service Representative

  • Potomac, MD (13 miles from Ashburn, VA)
  • 4 days ago
  • Potomac, MD (13 miles from Ashburn, VA)
  • 4 days ago

## Position SummaryThe Sales and Customer Service Representative sells and services new and existing accounts....

Customer Service Associate - Temporary

  • Leesburg, VA (6 miles from Ashburn, VA)
  • 4 days ago
  • Leesburg, VA (6 miles from Ashburn, VA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Ashburn, VA

Moving to Ashburn, VA? Find some basic demographic data about Ashburn, VA below.


Local
National
128,187
3,018
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Ashburn, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ashburn, VA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ashburn, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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