Customer Service Jobs in Bedford, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)

  • Roanoke, VA (23 miles from Bedford, VA)
  • 11 hours ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 11 hours ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Retail Customer Service Team Member

  • Roanoke, VA (23 miles from Bedford, VA)
  • 1 day ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 1 day ago

Store - Roanoke, Tanglewood Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Evening/Overnight Customer Service Representative

  • Roanoke, VA (23 miles from Bedford, VA)
  • 2 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 2 days ago

Store 2723718: 7105 Williamson Rd, Roanoke, Virginia 24019 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Lynchburg, VA (20 miles from Bedford, VA)
  • 2 days ago
  • Lynchburg, VA (20 miles from Bedford, VA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cloverdale, VA (20 miles from Bedford, VA)
  • 6 days ago
  • Cloverdale, VA (20 miles from Bedford, VA)
  • 6 days ago

Organizations can also create their own definitions of customer service depending on their values and the type of support they want to provide....

Customer Service Agent, Cross Functional (Full-Time)

  • Lynchburg, VA (20 miles from Bedford, VA)
  • 8 days ago
  • Lynchburg, VA (20 miles from Bedford, VA)
  • 8 days ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Retail Customer Service Associate

  • Roanoke, VA (23 miles from Bedford, VA)
  • 8 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 8 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Roanoke, VA (23 miles from Bedford, VA)
  • 14 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 14 days ago

Customer Service Representative Salary $35,974.85 - $39,572.34 Annually Location Roanoke, VA Job Type Full Time Job Number 201003366 Department Social Services Opening Date 02/28/2025 Closing Date 3...

Associate Customer Service Representative Everyday Banking

  • Roanoke, VA (23 miles from Bedford, VA)
  • 14 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 14 days ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....

Customer Service Representative

  • Roanoke, VA (23 miles from Bedford, VA)
  • 16 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 16 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Rustburg, VA (24 miles from Bedford, VA)
  • 16 days ago
  • Rustburg, VA (24 miles from Bedford, VA)
  • 16 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Agent, Cross Functional (Part-Time)

  • Lynchburg, VA (20 miles from Bedford, VA)
  • 16 days ago
  • Lynchburg, VA (20 miles from Bedford, VA)
  • 16 days ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Customer Support Associate (Paid Training)

  • Forest, VA (11 miles from Bedford, VA)
  • 16 days ago
  • Forest, VA (11 miles from Bedford, VA)
  • 16 days ago

Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....

Customer Service Representative

  • Roanoke, VA (23 miles from Bedford, VA)
  • 22 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 22 days ago

service manufacturing sector position in lieu of degree (Required) Experience Qualifications 4-6 years Relative experience in an account management or customer service manufacturing position....

Customer Service Associate Job

  • Roanoke, VA (23 miles from Bedford, VA)
  • 22 days ago
  • Roanoke, VA (23 miles from Bedford, VA)
  • 22 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Demographic Data for Bedford, VA

Moving to Bedford, VA? Find some basic demographic data about Bedford, VA below.


Local
National
18,992
475
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Bedford, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bedford, VA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bedford, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »