Customer Service Jobs in Charlottesville, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Customer Accounts Advisor
- Charlottesville, VA
- 30+ days ago
- Charlottesville, VA
- 30+ days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Customer Service Representative
- Weyers Cave, VA (24 miles from Charlottesville, VA)
- 8 hours ago
- Weyers Cave, VA (24 miles from Charlottesville, VA)
- 8 hours ago
Customer Service Representative at SupplyOne, Inc. Customer Service Representative at SupplyOne, Inc. in Weyers Cave, Virginia Posted in Other 14 days ago....
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Associate - Nights/Weekends
- Charlottesville, VA
- 30+ days ago
- Charlottesville, VA
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative (Loan Consultant I)
- Charlottesville, VA
- 28 days ago
- Charlottesville, VA
- 28 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative (Loan Consultant I)
- Charlottesville, VA
- 29 days ago
- Charlottesville, VA
- 29 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 970 Hilton Heights Rd, Charlottesville...
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Charlottesville, Virginia, United States Of America Views:1 Our Customer Service Representatives ensure that customers...
Customer Service Agent Job Poster : Jobs Skills:Customer Service | Location: Charlottesville, Virginia, United States Of America Views:0 This is a fantastic opportunity to join our team and make a real...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Verona, VA (24 miles from Charlottesville, VA)
- 45+ days ago
- Verona, VA (24 miles from Charlottesville, VA)
- 45+ days ago
service....
Demographic Data for Charlottesville, VA
Moving to Charlottesville, VA? Find some basic demographic data about Charlottesville, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Charlottesville, VA
Highest Education Level
Customer Services in Charlottesville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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