Customer Service Jobs in Charlottesville, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Customer Service Associate - Nights/Weekends
- Charlottesville, VA
- 16 hours ago
- Charlottesville, VA
- 16 hours ago
As the name suggests, your main priority is to provide great customer service....
Deliver friendly customer service by helping customers shop at our store and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
service....
Customer Service Representative PFS
- University, VA (7 miles from Charlottesville, VA)
- 4 days ago
- University, VA (7 miles from Charlottesville, VA)
- 4 days ago
One (1) year previous customer service experience....
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Charlottesville, Virginia, United States Of America Views:1 Our Customer Service Representatives ensure that customers...
Customer Service Representative
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 10 days ago
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 10 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Customer Service Representative
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 14 days ago
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 14 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Agent Job Poster : Jobs Skills:Customer Service | Location: Charlottesville, Virginia, United States Of America Views:0 This is a fantastic opportunity to join our team and make a real...
Customer Service Representative
- Verona, VA (24 miles from Charlottesville, VA)
- 19 days ago
- Verona, VA (24 miles from Charlottesville, VA)
- 19 days ago
Customer Service Representative Verona, VA, USA Req #3494 Monday, March 10, 2025 Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is to answer...
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Verona, VA (24 miles from Charlottesville, VA)
- 24 days ago
- Verona, VA (24 miles from Charlottesville, VA)
- 24 days ago
service....
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 30+ days ago
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 30+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 90+ days ago
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 90+ days ago
Customer Service Associate Full Time Professional Waynesboro, VA, US 5 days ago Requisition ID: 1092 Customer Orders Prepares quotes and enters orders for customers ensuring accuracy of data entry Informs...
Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills....
Demographic Data for Charlottesville, VA
Moving to Charlottesville, VA? Find some basic demographic data about Charlottesville, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Charlottesville, VA
Highest Education Level
Customer Services in Charlottesville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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