Customer Service Jobs in Chesapeake, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Multi-Color Corporation
- Chesapeake, VA
- 5 days ago
- Multi-Color Corporation
- Chesapeake, VA
- 5 days ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
- Norfolk, VA (7 miles from Chesapeake, VA)
- 4 hours ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service & Retail Front Desk Associate - Store #38 - 5737 Princess Anne Rd
- Virginia Beach, VA (5 miles from Chesapeake, VA)
- 14 hours ago
- Virginia Beach, VA (5 miles from Chesapeake, VA)
- 14 hours ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative/ Forklift
- Norfolk, VA (7 miles from Chesapeake, VA)
- 1 day ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Sales Associate
- Norfolk, VA (7 miles from Chesapeake, VA)
- 1 day ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 1 day ago
The Customer Service and Sales Associate consults with customers on their Hertz rental....
Customer Care Representative I
- Norfolk, VA (7 miles from Chesapeake, VA)
- 1 day ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Pharmacy Customer Service Associate
- Suffolk, VA (21 miles from Chesapeake, VA)
- 2 days ago
- Suffolk, VA (21 miles from Chesapeake, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Norfolk, VA (7 miles from Chesapeake, VA)
- 2 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 2 days ago
ADP is hiring a Client Service & Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a...
Remote Entry Level Customer Service Representative - 2nd Shift
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 3 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 3 days ago
service....
Customer Service Associate - Temporary
- Hampton, VA (22 miles from Chesapeake, VA)
- 5 days ago
- Hampton, VA (22 miles from Chesapeake, VA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative - 830A Start
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 7 days ago
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 7 days ago
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner....
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 8 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 8 days ago
TEKsystems is currently hiring service coordinators to join the Service Department for a car dealership in the Virginia Beach, VA area. If you are interested read over the description below and...
Remote Entry Level Customer Service Representative
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 8 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 8 days ago
service....
Demographic Data for Chesapeake, VA
Moving to Chesapeake, VA? Find some basic demographic data about Chesapeake, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Chesapeake, VA
Highest Education Level
Customer Services in Chesapeake, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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