Customer Service Jobs in Chester, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 42 Jobs

Retail Customer Service Supervisor

  • Mechanicsville, VA (22 miles from Chester, VA)
  • 20 hours ago
  • Mechanicsville, VA (22 miles from Chester, VA)
  • 20 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Associate

  • Petersburg, VA (9 miles from Chester, VA)
  • 2 days ago
  • Petersburg, VA (9 miles from Chester, VA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Nights/Weekends

  • Chester, VA
  • 2 days ago
  • Chester, VA
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Specialist

  • Glen Allen, VA (22 miles from Chester, VA)
  • 2 days ago
  • Glen Allen, VA (22 miles from Chester, VA)
  • 2 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate - Temporary

  • Midlothian, VA (13 miles from Chester, VA)
  • 2 days ago
  • Midlothian, VA (13 miles from Chester, VA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative I

  • Richmond, VA (17 miles from Chester, VA)
  • 3 days ago
  • Richmond, VA (17 miles from Chester, VA)
  • 3 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Care Representative II

  • Richmond, VA (17 miles from Chester, VA)
  • 3 days ago
  • Richmond, VA (17 miles from Chester, VA)
  • 3 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative

  • Richmond, VA (17 miles from Chester, VA)
  • 4 days ago
  • Richmond, VA (17 miles from Chester, VA)
  • 4 days ago

Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....

Retail Customer Experience Associate, Chesterfield Town Center - Full Time

  • North Chesterfield, VA (11 miles from Chester, VA)
  • 4 days ago
  • North Chesterfield, VA (11 miles from Chester, VA)
  • 4 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Pharmacy Customer Service Associate

  • Hopewell, VA (13 miles from Chester, VA)
  • 4 days ago
  • Hopewell, VA (13 miles from Chester, VA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Henrico, VA (11 miles from Chester, VA)
  • 5 days ago
  • Henrico, VA (11 miles from Chester, VA)
  • 5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Agent Part Time

  • Richmond, VA (17 miles from Chester, VA)
  • 5 days ago
  • Richmond, VA (17 miles from Chester, VA)
  • 5 days ago

Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour....

Customer Service Representative

  • Richmond, VA (17 miles from Chester, VA)
  • 6 days ago
  • Richmond, VA (17 miles from Chester, VA)
  • 6 days ago

Customer Service Representative Richmond, VA Supports customers and outside sales staff as the main point of contact including but not limited to providing information, catalog support, order processing...

Remote Customer Service Representative

  • Richmond, VA (17 miles from Chester, VA)
  • 6 days ago
  • Richmond, VA (17 miles from Chester, VA)
  • 6 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Richmond, VA (17 miles from Chester, VA)
  • 6 days ago
  • Richmond, VA (17 miles from Chester, VA)
  • 6 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Demographic Data for Chester, VA

Moving to Chester, VA? Find some basic demographic data about Chester, VA below.


Local
National
51,859
1,038
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Chester, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chester, VA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chester, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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