Customer Service Jobs in Chester, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Mechanicsville, VA (22 miles from Chester, VA)
- 10 hours ago
- Mechanicsville, VA (22 miles from Chester, VA)
- 10 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Petersburg, VA (9 miles from Chester, VA)
- 2 days ago
- Petersburg, VA (9 miles from Chester, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Specialist
- Glen Allen, VA (22 miles from Chester, VA)
- 2 days ago
- Glen Allen, VA (22 miles from Chester, VA)
- 2 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Associate - Temporary
- Midlothian, VA (13 miles from Chester, VA)
- 2 days ago
- Midlothian, VA (13 miles from Chester, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative I
- Richmond, VA (17 miles from Chester, VA)
- 3 days ago
- Richmond, VA (17 miles from Chester, VA)
- 3 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Care Representative II
- Richmond, VA (17 miles from Chester, VA)
- 3 days ago
- Richmond, VA (17 miles from Chester, VA)
- 3 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Richmond, VA (17 miles from Chester, VA)
- 3 days ago
- Richmond, VA (17 miles from Chester, VA)
- 3 days ago
Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....
Retail Customer Experience Associate, Chesterfield Town Center - Full Time
- North Chesterfield, VA (11 miles from Chester, VA)
- 3 days ago
- North Chesterfield, VA (11 miles from Chester, VA)
- 3 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Pharmacy Customer Service Associate
- Hopewell, VA (13 miles from Chester, VA)
- 4 days ago
- Hopewell, VA (13 miles from Chester, VA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Henrico, VA (11 miles from Chester, VA)
- 5 days ago
- Henrico, VA (11 miles from Chester, VA)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Agent Part Time
- Richmond, VA (17 miles from Chester, VA)
- 5 days ago
- Richmond, VA (17 miles from Chester, VA)
- 5 days ago
Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour....
Customer Service Representative
- Richmond, VA (17 miles from Chester, VA)
- 5 days ago
- Richmond, VA (17 miles from Chester, VA)
- 5 days ago
Customer Service Representative Richmond, VA Supports customers and outside sales staff as the main point of contact including but not limited to providing information, catalog support, order processing...
Remote Customer Service Representative
- Richmond, VA (17 miles from Chester, VA)
- 6 days ago
- Richmond, VA (17 miles from Chester, VA)
- 6 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Richmond, VA (17 miles from Chester, VA)
- 6 days ago
- Richmond, VA (17 miles from Chester, VA)
- 6 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Chester, VA
Moving to Chester, VA? Find some basic demographic data about Chester, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Chester, VA
Highest Education Level
Customer Services in Chester, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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