Customer Service Jobs in Christiansburg, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Service Representative

  • Radford, VA (10 miles from Christiansburg, VA)
  • 1 day ago
  • Radford, VA (10 miles from Christiansburg, VA)
  • 1 day ago

Service experience required Oracle experience a plus....

Customer Service Associate

  • Pearisburg, VA (20 miles from Christiansburg, VA)
  • 9 days ago
  • Pearisburg, VA (20 miles from Christiansburg, VA)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Team Member

  • Christiansburg, VA
  • 10 days ago
  • Christiansburg, VA
  • 10 days ago

Deliver friendly customer service, help customers shop our store and find what theyre looking for. Collects and disposes of trash following approved procedures....

Customer Service Representative

  • Salem, VA (19 miles from Christiansburg, VA)
  • 10 days ago
  • Salem, VA (19 miles from Christiansburg, VA)
  • 10 days ago

We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....

Parking Customer Service Agent

  • Blacksburg, VA (9 miles from Christiansburg, VA)
  • 12 days ago
  • Blacksburg, VA (9 miles from Christiansburg, VA)
  • 12 days ago

The Parking Customer Service Agent is responsible for providing parking services support to employees, students, and visitors of the Virginia Tech campus....

Customer Service Representative

  • Roanoke, VA (21 miles from Christiansburg, VA)
  • 12 days ago
  • Roanoke, VA (21 miles from Christiansburg, VA)
  • 12 days ago

Experience Required : Considerable customer service experience required (could be in a variety of settings) and administrative support experience involving clerical and/or accounting duties....

Customer Service Representative

  • Floyd, VA (16 miles from Christiansburg, VA)
  • 14 days ago
  • Floyd, VA (16 miles from Christiansburg, VA)
  • 14 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate Job Salem, VA

  • Salem, VA (19 miles from Christiansburg, VA)
  • 14 days ago
  • Salem, VA (19 miles from Christiansburg, VA)
  • 14 days ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Customer Service Associate Job

  • Salem, VA (19 miles from Christiansburg, VA)
  • 14 days ago
  • Salem, VA (19 miles from Christiansburg, VA)
  • 14 days ago

Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...

Customer Service Representative - Hybrid

  • Salem, VA (19 miles from Christiansburg, VA)
  • 19 days ago
  • Salem, VA (19 miles from Christiansburg, VA)
  • 19 days ago

Skills: Insurance Microsoft Office Customer Service Data Entry Analytical Thinking Responsiveness Basic Software Skills Processor Qualifications: Years of experience: 1 year Experience level: Entry...

Customer Service Representative

  • Radford, VA (10 miles from Christiansburg, VA)
  • 30+ days ago
  • Radford, VA (10 miles from Christiansburg, VA)
  • 30+ days ago

Customer Service Representative Job Category: Customer Service Requisition Number: CUSTO002815 Posting Details Posted: February 7, 2025 Full-Time On-site Locations Radford, VA 24141, USA Job Details...

Retail Customer Service Cashier

  • Elliston, VA (10 miles from Christiansburg, VA)
  • 30+ days ago
  • Elliston, VA (10 miles from Christiansburg, VA)
  • 30+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Client Service Representative (Blacksburg Branch)

  • Blacksburg, VA (9 miles from Christiansburg, VA)
  • 30+ days ago
  • Blacksburg, VA (9 miles from Christiansburg, VA)
  • 30+ days ago

One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...

Customer Service Representative

  • Christiansburg, VA
  • 90+ days ago
  • Christiansburg, VA
  • 90+ days ago

Company Description Work for a fun company that is fast paced and friendly. Job Description Do you like to talk on the phone? We LIKE that! Come work with us in a fun job where we will train you...

Demographic Data for Christiansburg, VA

Moving to Christiansburg, VA? Find some basic demographic data about Christiansburg, VA below.


Local
National
32,093
895
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Christiansburg, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Christiansburg, VA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Christiansburg, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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