Customer Service Jobs in Colonial Heights, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Richmond, VA (21 miles from Colonial Heights, VA)
- 30+ days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 30+ days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative
- Petersburg, VA (4 miles from Colonial Heights, VA)
- 6 hours ago
- Petersburg, VA (4 miles from Colonial Heights, VA)
- 6 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Dinner/Close Shift
- Richmond, VA (21 miles from Colonial Heights, VA)
- 8 hours ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 8 hours ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Richmond, VA (21 miles from Colonial Heights, VA)
- 21 hours ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 21 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...
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F&I Customer Support Associate or Consultant
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Amazon Locker+ Customer Service Associate
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Store 2723109: 891 Temple Ave, Colonial Heights, Virginia 23834 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Colonial Heights, VA
- 2 days ago
- Colonial Heights, VA
- 2 days ago
Store 2723109: 891 Temple Ave, Colonial Heights, Virginia 23834 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative (Loan Consultant II)
- Mechanicsville, VA (23 miles from Colonial Heights, VA)
- 3 days ago
- Mechanicsville, VA (23 miles from Colonial Heights, VA)
- 3 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Licensed P&C Agent)
- Richmond, VA (21 miles from Colonial Heights, VA)
- 4 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 4 days ago
Customer Service experience required....
Customer Service Associate 3.1 3.1 out of 5 stars 15600 Woods Edge Road, Colonial Heights, VA 23834 The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the...
Billing Customer Service Associate
- Richmond, VA (21 miles from Colonial Heights, VA)
- 6 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 6 days ago
Prior customer service experience....
Pharmacy Customer Service Associate
- Richmond, VA (21 miles from Colonial Heights, VA)
- 9 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Richmond, VA (21 miles from Colonial Heights, VA)
- 11 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 11 days ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative/Dispatcher
- Richmond, VA (21 miles from Colonial Heights, VA)
- 12 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 12 days ago
Titan Virginia Ready Mix has an immediate opening for a Dispatcher/Customer Service Representative in Richmond, VA. This is a salaried non-exempt position reporting to the Dispatch Manager....
Demographic Data for Colonial Heights, VA
Moving to Colonial Heights, VA? Find some basic demographic data about Colonial Heights, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Colonial Heights, VA
Highest Education Level
Customer Services in Colonial Heights, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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