Customer Service Jobs in Danville, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-8 of 8 Jobs

Customer Service Representative, Injection Mold

  • Danville, VA
  • 2 days ago
  • Danville, VA
  • 2 days ago

Customer Service Representative, Injection Mold Danville, VA Walraven is seeking an Injection Customer Service Coordinator to join our team!...

Customer Accounts Advisor

  • Danville, VA
  • 4 days ago
  • Danville, VA
  • 4 days ago

service....

Customer Service Representative / Teller So. Boston

  • Danville, VA
  • 17 days ago
  • Danville, VA
  • 17 days ago

We are seeking a Customer Service Representative/Teller (CSR/Teller) to join our team in South Boston, VA !...

Customer Service Representative

  • Chatham, VA (12 miles from Danville, VA)
  • 23 days ago
  • Chatham, VA (12 miles from Danville, VA)
  • 23 days ago

Minimum one (1) years of customer service experience or similar role....

Customer Service Representative

  • Danville, VA
  • 27 days ago
  • Danville, VA
  • 27 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Retail Customer Service Associate

  • Danville, VA
  • 30+ days ago
  • Danville, VA
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 215 Piedmont Pl, Danville, VA 24541...

Customer Service Associate Job

  • Danville, VA
  • 30+ days ago
  • Danville, VA
  • 30+ days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate (part-time)

  • Reidsville, NC (24 miles from Danville, VA)
  • 30+ days ago
  • Reidsville, NC (24 miles from Danville, VA)
  • 30+ days ago

General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....

Demographic Data for Danville, VA

Moving to Danville, VA? Find some basic demographic data about Danville, VA below.


Local
National
59,623
1,450
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Danville, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Danville, VA offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Danville, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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