Customer Service Jobs in Dumfries, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 1 day ago
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 1 day ago
Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- Stafford, VA (13 miles from Dumfries, VA)
- 9 days ago
- Stafford, VA (13 miles from Dumfries, VA)
- 9 days ago
Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 17 days ago
- Fredericksburg, VA (21 miles from Dumfries, VA)
- 17 days ago
Were looking for Customer Service Professionals for our Fredericksburg, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Client Service Representative, National Accounts
- Annandale, VA (19 miles from Dumfries, VA)
- 4 hours ago
- Annandale, VA (19 miles from Dumfries, VA)
- 4 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative
- Springfield, VA (15 miles from Dumfries, VA)
- 17 hours ago
- Springfield, VA (15 miles from Dumfries, VA)
- 17 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Centreville)
- Centreville, VA (22 miles from Dumfries, VA)
- 1 day ago
- Centreville, VA (22 miles from Dumfries, VA)
- 1 day ago
Job Identification: 11511 Job Category: Customer Service Job Schedule: Full time Company: Alabama Power...
Technical Support Specialist/Customer Service Representative Remote WFH
- Arlington, VA (24 miles from Dumfries, VA)
- 1 day ago
- Arlington, VA (24 miles from Dumfries, VA)
- 1 day ago
We are currently seeking a talented Technical Support Specialist/Customer Service Representative to join our team on a full-time basis....
Remote Work- Falls Church, VA (22 miles from Dumfries, VA)
- 1 day ago
- Falls Church, VA (22 miles from Dumfries, VA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Experience Associate - King George, Longueuil - 18.75h
- King George, VA (21 miles from Dumfries, VA)
- 2 days ago
- King George, VA (21 miles from Dumfries, VA)
- 2 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
- Merrifield, VA (21 miles from Dumfries, VA)
- 2 days ago
- Merrifield, VA (21 miles from Dumfries, VA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Supervisor
- Fairfax, VA (23 miles from Dumfries, VA)
- 2 days ago
- Fairfax, VA (23 miles from Dumfries, VA)
- 2 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Fairfax, VA (23 miles from Dumfries, VA)
- 2 days ago
- Fairfax, VA (23 miles from Dumfries, VA)
- 2 days ago
Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....
Outbound Customer Service Representative
- Sudley Springs, VA (20 miles from Dumfries, VA)
- 3 days ago
- Sudley Springs, VA (20 miles from Dumfries, VA)
- 3 days ago
Overview Outbound Customer Service Representative Apex Atlantic South (Parent Company of F.H....
Customer Service Representative (Loan Consultant I)
- Woodbridge, VA (4 miles from Dumfries, VA)
- 3 days ago
- Woodbridge, VA (4 miles from Dumfries, VA)
- 3 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Fairfax, VA (23 miles from Dumfries, VA)
- 3 days ago
- Fairfax, VA (23 miles from Dumfries, VA)
- 3 days ago
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Demographic Data for Dumfries, VA
Moving to Dumfries, VA? Find some basic demographic data about Dumfries, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Dumfries, VA
Highest Education Level
Customer Services in Dumfries, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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