Customer Service Jobs in Harrisonburg, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
service....
Customer Service Representative
- Staunton, VA (21 miles from Harrisonburg, VA)
- 10 days ago
- Staunton, VA (21 miles from Harrisonburg, VA)
- 10 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Churchville, VA (17 miles from Harrisonburg, VA)
- 14 days ago
- Churchville, VA (17 miles from Harrisonburg, VA)
- 14 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Verona, VA (15 miles from Harrisonburg, VA)
- 19 days ago
- Verona, VA (15 miles from Harrisonburg, VA)
- 19 days ago
Customer Service Representative Verona, VA, USA Req #3494 Monday, March 10, 2025 Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is to answer...
Customer Service Representative
- Verona, VA (15 miles from Harrisonburg, VA)
- 24 days ago
- Verona, VA (15 miles from Harrisonburg, VA)
- 24 days ago
service....
Serve as primary customer service provider at the front end and liaison between customers and management....
- Waynesboro, VA (21 miles from Harrisonburg, VA)
- 30+ days ago
- Waynesboro, VA (21 miles from Harrisonburg, VA)
- 30+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
service call center, or providing customer service to the general public in a non-healthcare setting....
Customer Service / Retail Admin I - Rockingham Petroleum
- Harrisonburg, VA
- 90+ days ago
- Harrisonburg, VA
- 90+ days ago
Customer Service and Retail Administrator I (Entry Level Grade 303) -- Education: Requires a High School Diploma or General Education Degree (GED) Experience: Prefer previous experience in a customer...
- Waynesboro, VA (21 miles from Harrisonburg, VA)
- 90+ days ago
- Waynesboro, VA (21 miles from Harrisonburg, VA)
- 90+ days ago
Customer Service Associate Full Time Professional Waynesboro, VA, US 5 days ago Requisition ID: 1092 Customer Orders Prepares quotes and enters orders for customers ensuring accuracy of data entry Informs...
Demographic Data for Harrisonburg, VA
Moving to Harrisonburg, VA? Find some basic demographic data about Harrisonburg, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Harrisonburg, VA
Highest Education Level
Customer Services in Harrisonburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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