Customer Service Jobs in Hopewell, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Providence Forge, VA (15 miles from Hopewell, VA)
- moments ago
- Providence Forge, VA (15 miles from Hopewell, VA)
- moments ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Supervisor
- Mechanicsville, VA (23 miles from Hopewell, VA)
- 20 hours ago
- Mechanicsville, VA (23 miles from Hopewell, VA)
- 20 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Petersburg, VA (6 miles from Hopewell, VA)
- 2 days ago
- Petersburg, VA (6 miles from Hopewell, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Nights/Weekends
- Chester, VA (13 miles from Hopewell, VA)
- 2 days ago
- Chester, VA (13 miles from Hopewell, VA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Experience Associate, Chesterfield Town Center - Full Time
- North Chesterfield, VA (20 miles from Hopewell, VA)
- 4 days ago
- North Chesterfield, VA (20 miles from Hopewell, VA)
- 4 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Henrico, VA (12 miles from Hopewell, VA)
- 5 days ago
- Henrico, VA (12 miles from Hopewell, VA)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Agent - Exit Booth
- Rich Int Ap, VA (16 miles from Hopewell, VA)
- 10 days ago
- Rich Int Ap, VA (16 miles from Hopewell, VA)
- 10 days ago
service issues as necessary Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer Equal Opportunity Employer/Disability...
Customer Service Associate - Temporary
- Chesterfield, VA (22 miles from Hopewell, VA)
- 10 days ago
- Chesterfield, VA (22 miles from Hopewell, VA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative - English/Spanish (Part-time)
- Chesterfield, VA (22 miles from Hopewell, VA)
- 13 days ago
- Chesterfield, VA (22 miles from Hopewell, VA)
- 13 days ago
High school diploma or GED; college courses in accounting, business or related field preferred; and one year of customer service experience in a call center environment; or an equivalent combination...
Junior Customer Service Representative
- Chesterfield, VA (22 miles from Hopewell, VA)
- 15 days ago
- Chesterfield, VA (22 miles from Hopewell, VA)
- 15 days ago
Candidate must have excellent organizational, oral/written communication, strong customer service, professional and interpersonal skills necessary to work in a team setting....
Medical Equipment Customer Service Representative
- Chesterfield, VA (22 miles from Hopewell, VA)
- 17 days ago
- Chesterfield, VA (22 miles from Hopewell, VA)
- 17 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Henrico, VA (19 miles from Hopewell, VA)
- 30+ days ago
- Henrico, VA (19 miles from Hopewell, VA)
- 30+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Retail Customer Service Associate
- Colonial Heights, VA (9 miles from Hopewell, VA)
- 30+ days ago
- Colonial Heights, VA (9 miles from Hopewell, VA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 735 Southpark Blvd, Colonial Heights...
Senior Customer Service Representative - Mechanicsville, VA
- Mechanicsville, VA (23 miles from Hopewell, VA)
- 45+ days ago
- Mechanicsville, VA (23 miles from Hopewell, VA)
- 45+ days ago
Customer Service Representative High School Diploma or equivalent Minimum of 3 years previous Customer Service experience Ability to meet current Licensing requirements of various States and Federal...
Demographic Data for Hopewell, VA
Moving to Hopewell, VA? Find some basic demographic data about Hopewell, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hopewell, VA
Highest Education Level
Customer Services in Hopewell, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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