Customer Service Jobs in Leesburg, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 62 Jobs

Loss Prevention Customer Service Associate II

  • Rockville, MD (24 miles from Leesburg, VA)
  • 8 hours ago
  • Rockville, MD (24 miles from Leesburg, VA)
  • 8 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Sudley Springs, VA (18 miles from Leesburg, VA)
  • 16 hours ago
  • Sudley Springs, VA (18 miles from Leesburg, VA)
  • 16 hours ago

Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives....

Customer Service Representative

  • Gainesville, VA (16 miles from Leesburg, VA)
  • 18 hours ago
  • Gainesville, VA (16 miles from Leesburg, VA)
  • 18 hours ago

Service Center Gainesville JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative - Vienna Branch

  • Vienna, VA (23 miles from Leesburg, VA)
  • 21 hours ago
  • Vienna, VA (23 miles from Leesburg, VA)
  • 21 hours ago

SUMMARY- Involves representing the bank as the "Face of Somerset Trust Company" by having the ability to exercise a wide range of decision making control. Employee should understand the culture...

Retail- Customer Service Team Member

  • Reston, VA (15 miles from Leesburg, VA)
  • 1 day ago
  • Reston, VA (15 miles from Leesburg, VA)
  • 1 day ago

Store - DC-RESTON, VADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Client Service Representative for Surgery Department

  • Fairfax, VA (14 miles from Leesburg, VA)
  • 1 day ago
  • Fairfax, VA (14 miles from Leesburg, VA)
  • 1 day ago

Are you a customer-service superstar?Do you want to work for a company who pays well and appreciates their associates? Do you want to work with a team who has your back and is supportive?...

Retail Customer Service Representative/Cashier

  • Rockville, MD (24 miles from Leesburg, VA)
  • 2 days ago
  • Rockville, MD (24 miles from Leesburg, VA)
  • 2 days ago

We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Retail Customer Service Associate

  • Sterling, VA (9 miles from Leesburg, VA)
  • 4 days ago
  • Sterling, VA (9 miles from Leesburg, VA)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Automotive Customer Service Representative

  • Ashburn, VA (6 miles from Leesburg, VA)
  • 5 days ago
  • Ashburn, VA (6 miles from Leesburg, VA)
  • 5 days ago

Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...

Dispensary Associate - Part Time

  • Rockville, MD (24 miles from Leesburg, VA)
  • 5 days ago
  • Rockville, MD (24 miles from Leesburg, VA)
  • 5 days ago

In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....

Lead Customer Service Representative

  • Gaithersburg, MD (23 miles from Leesburg, VA)
  • 6 days ago
  • Gaithersburg, MD (23 miles from Leesburg, VA)
  • 6 days ago

• Maintaining cleanliness • Maintaining cleanliness • Scheduling • File maintenance • Data entry Requirements: • Able to work evenings, weekends, and holidays • 1 year customer service experience preferred...

Customer Service Representative

  • Rockville, MD (24 miles from Leesburg, VA)
  • 6 days ago
  • Rockville, MD (24 miles from Leesburg, VA)
  • 6 days ago

Randstad Corporate Servic es in partnership with a Financial Firm headquartered in Rockville, Maryland and actively seeking a Call Center Representative to join an Inbound Call Center Team that...

Customer Service Associate

  • Broadlands, VA (5 miles from Leesburg, VA)
  • 7 days ago
  • Broadlands, VA (5 miles from Leesburg, VA)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Rockville, MD (24 miles from Leesburg, VA)
  • 7 days ago
  • Rockville, MD (24 miles from Leesburg, VA)
  • 7 days ago

Customer Service Representative Rockville, MD Type: Contract Category: Administrative Salary: 15.00 Per Hour Reference ID: 520031 Shortcut: 1NuShw Role: Customer Service Representative Location: Rockville...

Customer Service Representative

  • Rockville, MD (24 miles from Leesburg, VA)
  • 10 days ago
  • Rockville, MD (24 miles from Leesburg, VA)
  • 10 days ago

We are a business seeking a Customer Service Representative to join our thriving company. If you are qualified, we would love to hear from you!...

Demographic Data for Leesburg, VA

Moving to Leesburg, VA? Find some basic demographic data about Leesburg, VA below.


Local
National
85,022
2,503
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Leesburg, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Leesburg, VA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Leesburg, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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