Customer Service Jobs in Manassas, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Sudley Springs, VA (3 miles from Manassas, VA)
- 16 hours ago
- Sudley Springs, VA (3 miles from Manassas, VA)
- 16 hours ago
Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives....
Customer Service Representative
- Gainesville, VA (8 miles from Manassas, VA)
- 18 hours ago
- Gainesville, VA (8 miles from Manassas, VA)
- 18 hours ago
Service Center Gainesville JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative - Vienna Branch
- Vienna, VA (16 miles from Manassas, VA)
- 21 hours ago
- Vienna, VA (16 miles from Manassas, VA)
- 21 hours ago
SUMMARY- Involves representing the bank as the "Face of Somerset Trust Company" by having the ability to exercise a wide range of decision making control. Employee should understand the culture...
Retail- Customer Service Team Member
- Reston, VA (15 miles from Manassas, VA)
- 1 day ago
- Reston, VA (15 miles from Manassas, VA)
- 1 day ago
Store - DC-RESTON, VADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Retail Customer Experience Associate, Tysons Corner Center - Full Time
- Springfield, VA (11 miles from Manassas, VA)
- 1 day ago
- Springfield, VA (11 miles from Manassas, VA)
- 1 day ago
Id : REQ_548989, Title : Retail Customer Experience Associate, Tysons Corner Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...637,...
Client Service Representative for Surgery Department
- Fairfax, VA (8 miles from Manassas, VA)
- 1 day ago
- Fairfax, VA (8 miles from Manassas, VA)
- 1 day ago
Are you a customer-service superstar?Do you want to work for a company who pays well and appreciates their associates? Do you want to work with a team who has your back and is supportive?...
- Alexandria, VA (23 miles from Manassas, VA)
- 2 days ago
- Alexandria, VA (23 miles from Manassas, VA)
- 2 days ago
We are looking for individual to work as a Customer Service Agent at a car rental Agency. Must have valid driver license Over 21 Customer service skill is a key Must have flexible schedule....
- Lake Ridge, VA (10 miles from Manassas, VA)
- 2 days ago
- Lake Ridge, VA (10 miles from Manassas, VA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Lorton, VA (16 miles from Manassas, VA)
- 4 days ago
- Lorton, VA (16 miles from Manassas, VA)
- 4 days ago
A wine import/wholesale company located in Lorton, VA has a customer service position open for a people oriented and energetic individual to work in a fast paced and dynamic environment....
Retail Customer Service Associate
- Sterling, VA (16 miles from Manassas, VA)
- 4 days ago
- Sterling, VA (16 miles from Manassas, VA)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Automotive Customer Service Representative
- Ashburn, VA (19 miles from Manassas, VA)
- 5 days ago
- Ashburn, VA (19 miles from Manassas, VA)
- 5 days ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
- Woodbridge, VA (15 miles from Manassas, VA)
- 5 days ago
- Woodbridge, VA (15 miles from Manassas, VA)
- 5 days ago
service....
Experienced Client Service representative
- Alexandria, VA (23 miles from Manassas, VA)
- 5 days ago
- Alexandria, VA (23 miles from Manassas, VA)
- 5 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Warrenton, VA (20 miles from Manassas, VA)
- 6 days ago
- Warrenton, VA (20 miles from Manassas, VA)
- 6 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Woodbridge, VA (15 miles from Manassas, VA)
- 7 days ago
- Woodbridge, VA (15 miles from Manassas, VA)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Manassas, VA
Highest Education Level
Customer Services in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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