Customer Service Jobs in Manassas, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Energetic and Positive Customer Service Representative
- Lorton, VA (16 miles from Manassas, VA)
- 2 hours ago
- Lorton, VA (16 miles from Manassas, VA)
- 2 hours ago
We take pride in providing the highest level of customer service and thrive to give 100% homeowner satisfaction consistently. We are an A+ rated company with BBB, Washington Consumers Check Book....
Customer Service Representative - Patient Registration
- Warrenton, VA (20 miles from Manassas, VA)
- 3 hours ago
- Warrenton, VA (20 miles from Manassas, VA)
- 3 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Leesburg, VA (20 miles from Manassas, VA)
- 3 hours ago
- Leesburg, VA (20 miles from Manassas, VA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Leesburg, VA (20 miles from Manassas, VA)
- 3 hours ago
- Leesburg, VA (20 miles from Manassas, VA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Automotive Customer Service Representative
- Woodbridge, VA (15 miles from Manassas, VA)
- 4 hours ago
- Woodbridge, VA (15 miles from Manassas, VA)
- 4 hours ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Customer Service Representative
- Ft Belvoir, VA (18 miles from Manassas, VA)
- 12 hours ago
- Ft Belvoir, VA (18 miles from Manassas, VA)
- 12 hours ago
Tyto Athene is searching for a Customer Service Representative to support our Fort Belvoir location....
Customer Service Representative (Part Time)
- Woodbridge, VA (15 miles from Manassas, VA)
- 16 hours ago
- Woodbridge, VA (15 miles from Manassas, VA)
- 16 hours ago
Join us and grow your career with our retail team as a Customer Service Representative....
Customer Service Representative
- Sterling, VA (16 miles from Manassas, VA)
- 1 day ago
- Sterling, VA (16 miles from Manassas, VA)
- 1 day ago
Customer Service Representative Drive Customer Success in Home Services!...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Arlington, VA (22 miles from Manassas, VA)
- 1 day ago
- Arlington, VA (22 miles from Manassas, VA)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Dumfries, VA (17 miles from Manassas, VA)
- 2 days ago
- Dumfries, VA (17 miles from Manassas, VA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative Oldtown
- Alexandria, VA (23 miles from Manassas, VA)
- 3 days ago
- Alexandria, VA (23 miles from Manassas, VA)
- 3 days ago
un ***Customer Service Representative ***Oldtown*** (City Alexandria) 1-800-Plumber+Air of Alexandria image 1 of 1 N....
Customer Service Associate - Temporary
- Ashburn, VA (19 miles from Manassas, VA)
- 4 days ago
- Ashburn, VA (19 miles from Manassas, VA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Retail Customer Experience Associate, Tysons Corner Center - Full Time
- McLean, VA (20 miles from Manassas, VA)
- 4 days ago
- McLean, VA (20 miles from Manassas, VA)
- 4 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Remote Customer Service Representative
- Arlington, VA (22 miles from Manassas, VA)
- 4 days ago
- Arlington, VA (22 miles from Manassas, VA)
- 4 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkDemographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Manassas, VA
Highest Education Level
Customer Services in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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