Customer Service Jobs in Manassas, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - FT
- Arlington, VA (22 miles from Manassas, VA)
- 11 hours ago
- Arlington, VA (22 miles from Manassas, VA)
- 11 hours ago
service....
- Broadlands, VA (16 miles from Manassas, VA)
- 18 hours ago
- Broadlands, VA (16 miles from Manassas, VA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Falls Church, VA (19 miles from Manassas, VA)
- 18 hours ago
- Falls Church, VA (19 miles from Manassas, VA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Experience Associate - Jewelry/Giftware
- Fort Belvoir, VA (18 miles from Manassas, VA)
- 1 day ago
- Fort Belvoir, VA (18 miles from Manassas, VA)
- 1 day ago
H-... Customer Experience Associate - Jewelry/Giftware United States - Virginia - Fort Belvoir Regular Part Time Job Description Responsible for driving the customer experience through proactive...
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- Lake Ridge, VA (10 miles from Manassas, VA)
- 1 day ago
- Lake Ridge, VA (10 miles from Manassas, VA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Woodbridge, VA (15 miles from Manassas, VA)
- 1 day ago
- Woodbridge, VA (15 miles from Manassas, VA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Falls Church, VA (19 miles from Manassas, VA)
- 1 day ago
- Falls Church, VA (19 miles from Manassas, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Automotive Customer Service Representative
- Fairfax, VA (8 miles from Manassas, VA)
- 1 day ago
- Fairfax, VA (8 miles from Manassas, VA)
- 1 day ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Supervisory Customer Experience Associate- Checkout/ Cust Serv
- Fort Belvoir, VA (18 miles from Manassas, VA)
- 2 days ago
- Fort Belvoir, VA (18 miles from Manassas, VA)
- 2 days ago
H-... Supervisory Customer Experience Associate- Checkout/ Cust Serv United States - Virginia - Fort Belvoir Regular Part Time Job Description Oversees associates in the execution of strategies to...
Customer Service Representative
- Woodbridge, VA (15 miles from Manassas, VA)
- 2 days ago
- Woodbridge, VA (15 miles from Manassas, VA)
- 2 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
- Sterling, VA (16 miles from Manassas, VA)
- 2 days ago
- Sterling, VA (16 miles from Manassas, VA)
- 2 days ago
Exhibiting exceptional customer service and communication skills. Ensure the safety of property and people....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- McLean, VA (20 miles from Manassas, VA)
- 3 days ago
- McLean, VA (20 miles from Manassas, VA)
- 3 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Sales & Customer Service Associate - Full Time
- Arlington, VA (22 miles from Manassas, VA)
- 3 days ago
- Arlington, VA (22 miles from Manassas, VA)
- 3 days ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...
Sales & Customer Service Associate - Part Time
- Lake Ridge, VA (10 miles from Manassas, VA)
- 3 days ago
- Lake Ridge, VA (10 miles from Manassas, VA)
- 3 days ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...
- Bristow, VA (3 miles from Manassas, VA)
- 3 days ago
- Bristow, VA (3 miles from Manassas, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Manassas, VA
Highest Education Level
Customer Services in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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