Customer Service Jobs in Marshall, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Centreville)
- Centreville, VA (23 miles from Marshall, VA)
- 3 days ago
- Centreville, VA (23 miles from Marshall, VA)
- 3 days ago
Job Identification: 11511 Job Category: Customer Service Job Schedule: Full time Company: Alabama Power...
Retail Customer Service Supervisor
- Fairfax, VA (24 miles from Marshall, VA)
- 4 days ago
- Fairfax, VA (24 miles from Marshall, VA)
- 4 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Fairfax, VA (24 miles from Marshall, VA)
- 4 days ago
- Fairfax, VA (24 miles from Marshall, VA)
- 4 days ago
Who you are: As a Customer Service Representative, you’ll be the friendly voice and problem-solver for patients, healthcare providers, and insurance companies....
Outbound Customer Service Representative
- Sudley Springs, VA (19 miles from Marshall, VA)
- 5 days ago
- Sudley Springs, VA (19 miles from Marshall, VA)
- 5 days ago
Overview Outbound Customer Service Representative Apex Atlantic South (Parent Company of F.H....
Customer Service Associate - Temporary
- Leesburg, VA (21 miles from Marshall, VA)
- 6 days ago
- Leesburg, VA (21 miles from Marshall, VA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Gainesville, VA (14 miles from Marshall, VA)
- 6 days ago
- Gainesville, VA (14 miles from Marshall, VA)
- 6 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Sales Associate - Customer Service Representative
- Chantilly, VA (24 miles from Marshall, VA)
- 6 days ago
- Chantilly, VA (24 miles from Marshall, VA)
- 6 days ago
We are actively searching for the ideal person to join our Customer Service Team....
Lead Customer Service Representative (Lead Receptionist)
- Leesburg, VA (21 miles from Marshall, VA)
- 6 days ago
- Leesburg, VA (21 miles from Marshall, VA)
- 6 days ago
Overview Old Mill Veterinary Hospital is looking for a Lead Customer Service Representative to join our team!...
- Purcellville, VA (24 miles from Marshall, VA)
- 8 days ago
- Purcellville, VA (24 miles from Marshall, VA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Automotive Customer Service Representative
- Warrenton, VA (9 miles from Marshall, VA)
- 10 days ago
- Warrenton, VA (9 miles from Marshall, VA)
- 10 days ago
Automotive Customer Service Advisor - Starting at $15.00/hr. plus incentives! Full-Time and Part-Time Increase your wages through completion of in-house, paid training No experience necessary!...
Customer Service Representative - Memberships
- Sudley Springs, VA (19 miles from Marshall, VA)
- 11 days ago
- Sudley Springs, VA (19 miles from Marshall, VA)
- 11 days ago
Overview Overview We're in search of a detail-oriented individual who excels at customer service and enjoys assisting others....
Customer Service Representative - Patient Registration
- Warrenton, VA (9 miles from Marshall, VA)
- 12 days ago
- Warrenton, VA (9 miles from Marshall, VA)
- 12 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Warrenton, VA (9 miles from Marshall, VA)
- 12 days ago
- Warrenton, VA (9 miles from Marshall, VA)
- 12 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative (Loan Consultant II)
- Centreville, VA (23 miles from Marshall, VA)
- 13 days ago
- Centreville, VA (23 miles from Marshall, VA)
- 13 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Retail Customer Experience Associate, Manassas - Full Time
- Manassas, VA (22 miles from Marshall, VA)
- 17 days ago
- Manassas, VA (22 miles from Marshall, VA)
- 17 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Demographic Data for Marshall, VA
Moving to Marshall, VA? Find some basic demographic data about Marshall, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Marshall, VA
Highest Education Level
Customer Services in Marshall, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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