Customer Service Jobs in Mclean, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 99 Jobs

Loss Prevention Customer Service Associate II

  • Rockville, MD (10 miles from Mclean, VA)
  • 8 hours ago
  • Rockville, MD (10 miles from Mclean, VA)
  • 8 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Experience Associate

  • Damascus, MD (24 miles from Mclean, VA)
  • 12 hours ago
  • Damascus, MD (24 miles from Mclean, VA)
  • 12 hours ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • Sudley Springs, VA (22 miles from Mclean, VA)
  • 17 hours ago
  • Sudley Springs, VA (22 miles from Mclean, VA)
  • 17 hours ago

Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives....

Customer Service Representative

  • Hyattsville, MD (12 miles from Mclean, VA)
  • 17 hours ago
  • Hyattsville, MD (12 miles from Mclean, VA)
  • 17 hours ago

Our Culture Benefits Career Areas Events Search Jobs Current Associates d jobs Career Assistant The information you provide to the chatbot will be collected to improve your experience. Please read...

Customer Service Representative - Vienna Branch

  • Vienna, VA (4 miles from Mclean, VA)
  • 21 hours ago
  • Vienna, VA (4 miles from Mclean, VA)
  • 21 hours ago

SUMMARY- Involves representing the bank as the "Face of Somerset Trust Company" by having the ability to exercise a wide range of decision making control. Employee should understand the culture...

Customer Care Representative (Remote)

  • Washington, DC (7 miles from Mclean, VA)
  • 1 day ago
  • Washington, DC (7 miles from Mclean, VA)
  • 1 day ago

Who We are. The McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our...

Remote Work

Retail- Customer Service Team Member

  • Reston, VA (9 miles from Mclean, VA)
  • 1 day ago
  • Reston, VA (9 miles from Mclean, VA)
  • 1 day ago

Store - DC-RESTON, VADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Retail Customer Experience Associate, Tysons Corner Center - Full Time

  • Springfield, VA (11 miles from Mclean, VA)
  • 1 day ago
  • Springfield, VA (11 miles from Mclean, VA)
  • 1 day ago

Id : REQ_548989, Title : Retail Customer Experience Associate, Tysons Corner Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...637,...

Client Service Representative for Surgery Department

  • Fairfax, VA (15 miles from Mclean, VA)
  • 1 day ago
  • Fairfax, VA (15 miles from Mclean, VA)
  • 1 day ago

Are you a customer-service superstar?Do you want to work for a company who pays well and appreciates their associates? Do you want to work with a team who has your back and is supportive?...

Customer Service Associate

  • Washington, DC (7 miles from Mclean, VA)
  • 1 day ago
  • Washington, DC (7 miles from Mclean, VA)
  • 1 day ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Customer Service Agent

  • Alexandria, VA (9 miles from Mclean, VA)
  • 2 days ago
  • Alexandria, VA (9 miles from Mclean, VA)
  • 2 days ago

We are looking for individual to work as a Customer Service Agent at a car rental Agency. Must have valid driver license Over 21 Customer service skill is a key Must have flexible schedule....

Retail Customer Service Representative/Cashier

  • Rockville, MD (10 miles from Mclean, VA)
  • 2 days ago
  • Rockville, MD (10 miles from Mclean, VA)
  • 2 days ago

We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Associate

  • Lake Ridge, VA (19 miles from Mclean, VA)
  • 2 days ago
  • Lake Ridge, VA (19 miles from Mclean, VA)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Lorton, VA (18 miles from Mclean, VA)
  • 4 days ago
  • Lorton, VA (18 miles from Mclean, VA)
  • 4 days ago

A wine import/wholesale company located in Lorton, VA has a customer service position open for a people oriented and energetic individual to work in a fast paced and dynamic environment....

Customer Service Associate - Dinner/Close Shift

  • Columbia, MD (23 miles from Mclean, VA)
  • 4 days ago
  • Columbia, MD (23 miles from Mclean, VA)
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Mclean, VA

Moving to Mclean, VA? Find some basic demographic data about Mclean, VA below.


Local
National
8,631,637
205,142

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mclean, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mclean, VA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mclean, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »