Customer Service Jobs in Mechanicsville, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 48 Jobs

Customer Accounts Advisor

Richmond, VA (15 miles from Mechanicsville, VA)
30+ days ago

Richmond, VA (15 miles from Mechanicsville, VA)
30+ days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Associate - Dinner/Close Shift

Richmond, VA (15 miles from Mechanicsville, VA)
2 hours ago

Richmond, VA (15 miles from Mechanicsville, VA)
2 hours ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Associate

Richmond, VA (15 miles from Mechanicsville, VA)
14 hours ago

Richmond, VA (15 miles from Mechanicsville, VA)
14 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9440 W Broad St, Richmond, VA 23294...

F&I Customer Support Associate or Consultant

Richmond, VA (15 miles from Mechanicsville, VA)
23 hours ago

Richmond, VA (15 miles from Mechanicsville, VA)
23 hours ago

the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...

Amazon Locker+ Customer Service Associate

Richmond, VA (15 miles from Mechanicsville, VA)
1 day ago

Richmond, VA (15 miles from Mechanicsville, VA)
1 day ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Representative

Colonial Heights, VA (23 miles from Mechanicsville, VA)
2 days ago

Colonial Heights, VA (23 miles from Mechanicsville, VA)
2 days ago

Store 2723109: 891 Temple Ave, Colonial Heights, Virginia 23834 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

Colonial Heights, VA (23 miles from Mechanicsville, VA)
2 days ago

Colonial Heights, VA (23 miles from Mechanicsville, VA)
2 days ago

Store 2723109: 891 Temple Ave, Colonial Heights, Virginia 23834 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Sales Associate / Customer Service Representative

Glen Allen, VA (14 miles from Mechanicsville, VA)
2 days ago

Glen Allen, VA (14 miles from Mechanicsville, VA)
2 days ago

We are looking for a motivated individual to assist in the day-to-day operations of Cartridge World Richmond in all areas of the business operations. A successful candidate will be expected to...

Customer Service Representative (Loan Consultant II)

Mechanicsville, VA
3 days ago

Mechanicsville, VA
3 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative (Licensed P&C Agent)

Richmond, VA (15 miles from Mechanicsville, VA)
3 days ago

Richmond, VA (15 miles from Mechanicsville, VA)
3 days ago

Customer Service experience required....

Customer Service Associate

Colonial Heights, VA (23 miles from Mechanicsville, VA)
4 days ago

Colonial Heights, VA (23 miles from Mechanicsville, VA)
4 days ago

Customer Service Associate 3.1 3.1 out of 5 stars 15600 Woods Edge Road, Colonial Heights, VA 23834 The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the...

Billing Customer Service Associate

Richmond, VA (15 miles from Mechanicsville, VA)
6 days ago

Richmond, VA (15 miles from Mechanicsville, VA)
6 days ago

Prior customer service experience....

Pharmacy Customer Service Associate

Richmond, VA (15 miles from Mechanicsville, VA)
8 days ago

Richmond, VA (15 miles from Mechanicsville, VA)
8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

Glen Allen, VA (14 miles from Mechanicsville, VA)
9 days ago

Glen Allen, VA (14 miles from Mechanicsville, VA)
9 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

Richmond, VA (15 miles from Mechanicsville, VA)
11 days ago

Richmond, VA (15 miles from Mechanicsville, VA)
11 days ago

JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

View all 48 jobs

Demographic Data for Mechanicsville, VA

Moving to Mechanicsville, VA? Find some basic demographic data about Mechanicsville, VA below.

Median Age

Average Household Income

Home Value vs Household Income in Mechanicsville, VA

Local

National

Total Population

70,561

Number of Businesses

1,617

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

customer service

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Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Mechanicsville, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mechanicsville, VA offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Mechanicsville, VA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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