Customer Service Jobs in Middletown, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Strasburg, VA (7 miles from Middletown, VA)
- 10 days ago
- Strasburg, VA (7 miles from Middletown, VA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service Representative
- Washington, VA (20 miles from Middletown, VA)
- 11 days ago
- Washington, VA (20 miles from Middletown, VA)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Stephens City, VA (2 miles from Middletown, VA)
- 14 days ago
- Stephens City, VA (2 miles from Middletown, VA)
- 14 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Distribution Customer Service Representative
- Winchester, VA (11 miles from Middletown, VA)
- 18 days ago
- Winchester, VA (11 miles from Middletown, VA)
- 18 days ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Customer Service Representative
- Berryville, VA (18 miles from Middletown, VA)
- 18 days ago
- Berryville, VA (18 miles from Middletown, VA)
- 18 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Stephens City, VA (2 miles from Middletown, VA)
- 19 days ago
- Stephens City, VA (2 miles from Middletown, VA)
- 19 days ago
customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures....
Customer Service Representative - Part Time First Shift
- Winchester, VA (11 miles from Middletown, VA)
- 19 days ago
- Winchester, VA (11 miles from Middletown, VA)
- 19 days ago
Department PURCHASING - 108331 Worker Sub Type Regular Work Shift First Shift (United States of America) Pay Grade 108 Job Description The Customer Service Representative (CSR) is the purchasing department's...
Customer Service Associate- Overnight Shift
- Winchester, VA (11 miles from Middletown, VA)
- 30+ days ago
- Winchester, VA (11 miles from Middletown, VA)
- 30+ days ago
Ensure the compliance of established Royal Farms safety, security, quality, and store operations policies and procedures, as outlined in standard operating procedures, training materials, and other...
- Winchester, VA (11 miles from Middletown, VA)
- 30+ days ago
- Winchester, VA (11 miles from Middletown, VA)
- 30+ days ago
Ensure the compliance of established Royal Farms safety, security, quality, and store operations policies and procedures, as outlined in standard operating procedures, training materials, and other...
Demographic Data for Middletown, VA
Moving to Middletown, VA? Find some basic demographic data about Middletown, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Middletown, VA
Highest Education Level
Customer Services in Middletown, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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