Customer Service Jobs in Middletown, VA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-9 of 9 Jobs

Pharmacy Customer Service Associate

  • Strasburg, VA (7 miles from Middletown, VA)
  • 10 days ago
  • Strasburg, VA (7 miles from Middletown, VA)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Representative

  • Washington, VA (20 miles from Middletown, VA)
  • 11 days ago
  • Washington, VA (20 miles from Middletown, VA)
  • 11 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Stephens City, VA (2 miles from Middletown, VA)
  • 14 days ago
  • Stephens City, VA (2 miles from Middletown, VA)
  • 14 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Distribution Customer Service Representative

  • Winchester, VA (11 miles from Middletown, VA)
  • 18 days ago
  • Winchester, VA (11 miles from Middletown, VA)
  • 18 days ago

Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...

Customer Service Representative

  • Berryville, VA (18 miles from Middletown, VA)
  • 18 days ago
  • Berryville, VA (18 miles from Middletown, VA)
  • 18 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Stephens City, VA (2 miles from Middletown, VA)
  • 19 days ago
  • Stephens City, VA (2 miles from Middletown, VA)
  • 19 days ago

customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures....

Customer Service Representative - Part Time First Shift

  • Winchester, VA (11 miles from Middletown, VA)
  • 19 days ago
  • Winchester, VA (11 miles from Middletown, VA)
  • 19 days ago

Department PURCHASING - 108331 Worker Sub Type Regular Work Shift First Shift (United States of America) Pay Grade 108 Job Description The Customer Service Representative (CSR) is the purchasing department's...

Customer Service Associate- Overnight Shift

  • Winchester, VA (11 miles from Middletown, VA)
  • 30+ days ago
  • Winchester, VA (11 miles from Middletown, VA)
  • 30+ days ago

Ensure the compliance of established Royal Farms safety, security, quality, and store operations policies and procedures, as outlined in standard operating procedures, training materials, and other...

Customer Service Associate

  • Winchester, VA (11 miles from Middletown, VA)
  • 30+ days ago
  • Winchester, VA (11 miles from Middletown, VA)
  • 30+ days ago

Ensure the compliance of established Royal Farms safety, security, quality, and store operations policies and procedures, as outlined in standard operating procedures, training materials, and other...

Demographic Data for Middletown, VA

Moving to Middletown, VA? Find some basic demographic data about Middletown, VA below.


Local
National
4,208
68
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Middletown, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Middletown, VA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Middletown, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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