Customer Service Jobs in Midlothian, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Richmond, VA (11 miles from Midlothian, VA)
- 30+ days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 30+ days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative
- Colonial Heights, VA (18 miles from Midlothian, VA)
- 9 hours ago
- Colonial Heights, VA (18 miles from Midlothian, VA)
- 9 hours ago
Store 2723109: 891 Temple Ave, Colonial Heights, Virginia 23834 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Colonial Heights, VA (18 miles from Midlothian, VA)
- 10 hours ago
- Colonial Heights, VA (18 miles from Midlothian, VA)
- 10 hours ago
Store 2723109: 891 Temple Ave, Colonial Heights, Virginia 23834 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Sales Associate / Customer Service Representative
- Glen Allen, VA (18 miles from Midlothian, VA)
- 20 hours ago
- Glen Allen, VA (18 miles from Midlothian, VA)
- 20 hours ago
We are looking for a motivated individual to assist in the day-to-day operations of Cartridge World Richmond in all areas of the business operations. A successful candidate will be expected to...
/23191/8cbfc248-9784-44a5-ac24-cb67cf0218a5.png&z=8&s=RTL&ih_t=5%2F10%2F2025+6%3A12%3A34+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-portfolio&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative (Licensed P&C Agent)
- Richmond, VA (11 miles from Midlothian, VA)
- 2 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 2 days ago
Customer Service experience required....
- Colonial Heights, VA (18 miles from Midlothian, VA)
- 3 days ago
- Colonial Heights, VA (18 miles from Midlothian, VA)
- 3 days ago
Customer Service Associate 3.1 3.1 out of 5 stars 15600 Woods Edge Road, Colonial Heights, VA 23834 The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the...
Billing Customer Service Associate
- Richmond, VA (11 miles from Midlothian, VA)
- 4 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 4 days ago
Prior customer service experience....
Pharmacy Customer Service Associate
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Glen Allen, VA (18 miles from Midlothian, VA)
- 8 days ago
- Glen Allen, VA (18 miles from Midlothian, VA)
- 8 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 9 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 9 days ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative/Dispatcher
- Richmond, VA (11 miles from Midlothian, VA)
- 10 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 10 days ago
Titan Virginia Ready Mix has an immediate opening for a Dispatcher/Customer Service Representative in Richmond, VA. This is a salaried non-exempt position reporting to the Dispatch Manager....
Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 12 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 12 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Byram Healthcare Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 13 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 13 days ago
We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America....
Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 15 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 15 days ago
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:. 5 Years of Customer Service Experience Microsoft Excel Proficiency...
Customer Service Agent - Return Lane
- Rich Int Ap, VA (19 miles from Midlothian, VA)
- 16 days ago
- Rich Int Ap, VA (19 miles from Midlothian, VA)
- 16 days ago
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent working in the Return Lane.This position is responsible for providing superior, friendly, efficient...
Demographic Data for Midlothian, VA
Moving to Midlothian, VA? Find some basic demographic data about Midlothian, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Midlothian, VA
Highest Education Level
Customer Services in Midlothian, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »