Customer Service Jobs in Midlothian, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Flexible Customer Service Associate
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....
Customer Service Representative - Onsite
- Richmond, VA (11 miles from Midlothian, VA)
- 30+ days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 30+ days ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company....
Customer Service Associate - Temporary
- Richmond, VA (11 miles from Midlothian, VA)
- 8 hours ago
- Richmond, VA (11 miles from Midlothian, VA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 16 hours ago
- Richmond, VA (11 miles from Midlothian, VA)
- 16 hours ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 18 hours ago
- Richmond, VA (11 miles from Midlothian, VA)
- 18 hours ago
We are looking for experienced Customer Service Representatives to join our growing team....
Customer Service Representative - Temporary (Remote in Virginia)
- Richmond, VA (11 miles from Midlothian, VA)
- 20 hours ago
- Richmond, VA (11 miles from Midlothian, VA)
- 20 hours ago
Ensure excellent customer service by addressing client concerns with patience and professionalism....
Remote Work- Richmond, VA (14 miles from Midlothian, VA)
- 20 hours ago
- Richmond, VA (14 miles from Midlothian, VA)
- 20 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Henrico, VA (20 miles from Midlothian, VA)
- 4 days ago
- Henrico, VA (20 miles from Midlothian, VA)
- 4 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 6 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 6 days ago
Due to an internal role transfer we have an available opportunity as a fulltime Customer Service Representative. In this role, you will provide excellent customer service and sales......
Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 6 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 6 days ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
Proficiency in using customer service software and Microsoft Office Suite....
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Storage Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
Return to Job Search Storage Customer Service Representative Are you a people person? Do you love helping others?...
Retail Customer Service Cashier
- Richmond, VA (11 miles from Midlothian, VA)
- 9 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Midlothian, VA
Moving to Midlothian, VA? Find some basic demographic data about Midlothian, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Midlothian, VA
Highest Education Level
Customer Services in Midlothian, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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