Customer Service Jobs in Midlothian, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 2 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 2 days ago
Due to an internal promotion, we have an available opportunity as a fulltime Customer Service Representative to join our team!The successful candidate will be responsible for: Initiating,......
Bilingual Customer Service Representative - English/Spanish (Part-time) (re-ad 25-00784)
- Chesterfield, VA (4 miles from Midlothian, VA)
- 2 days ago
- Chesterfield, VA (4 miles from Midlothian, VA)
- 2 days ago
High school diploma or GED; college courses in accounting, business or related field preferred; and one year of customer service experience in a call center environment; or an equivalent combination...
Data Entry Clerk (Customer Service Representative)
- Richmond, VA (11 miles from Midlothian, VA)
- 3 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 3 days ago
and highly motivated Process Analyst - Sr (Customer Service Representative ) to join our team in Richmond, VA....
Customer Service Representative-PT
- Richmond, VA (11 miles from Midlothian, VA)
- 5 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 5 days ago
service....
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Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 5 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 5 days ago
Customer Service Representative Magnify Richmond, VA Customer Service Representative Location: In-Office Schedule: Monday to Friday | Shifts Between 8:00 AM to 6:00 PM EST Type: Full-Time | 18 to 24...
- Richmond, VA (11 miles from Midlothian, VA)
- 6 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 6 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 6 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 6 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Customer Service Representative, Provider Relations
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
If you have prior experience in healthcare customer service, strong problem solving and communication skills, and are looking for your next career move, apply now!...
RVA Graphics & Wraps Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
This includes managing calls, analyzing customer accounts, scheduling, and making decisions independently while maintaining a positive customer service mentality....
Customer Care Representative - PW035
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 7 days ago
Are you a customer service professional withexperience in dispatch or logistics? Do you have familiarity with order processing systems and administrative/office work?...
Retail Customer Service Associate
- Glen Allen, VA (18 miles from Midlothian, VA)
- 7 days ago
- Glen Allen, VA (18 miles from Midlothian, VA)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Richmond, VA (11 miles from Midlothian, VA)
- 8 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 8 days ago
Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs,...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative
- Richmond, VA (11 miles from Midlothian, VA)
- 11 days ago
- Richmond, VA (11 miles from Midlothian, VA)
- 11 days ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
Demographic Data for Midlothian, VA
Moving to Midlothian, VA? Find some basic demographic data about Midlothian, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Midlothian, VA
Highest Education Level
Customer Services in Midlothian, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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