Customer Service Jobs in Newport News, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Norfolk, VA (17 miles from Newport News, VA)
- 8 hours ago
- Norfolk, VA (17 miles from Newport News, VA)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service & Retail Front Desk Associate - Store #38 - 5737 Princess Anne Rd
- Virginia Beach, VA (23 miles from Newport News, VA)
- 18 hours ago
- Virginia Beach, VA (23 miles from Newport News, VA)
- 18 hours ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Representative/ Forklift
- Norfolk, VA (17 miles from Newport News, VA)
- 1 day ago
- Norfolk, VA (17 miles from Newport News, VA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Sales Associate
- Norfolk, VA (17 miles from Newport News, VA)
- 1 day ago
- Norfolk, VA (17 miles from Newport News, VA)
- 1 day ago
The Customer Service and Sales Associate consults with customers on their Hertz rental....
Customer Care Representative I
- Norfolk, VA (17 miles from Newport News, VA)
- 1 day ago
- Norfolk, VA (17 miles from Newport News, VA)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Pharmacy Customer Service Associate
- Suffolk, VA (12 miles from Newport News, VA)
- 2 days ago
- Suffolk, VA (12 miles from Newport News, VA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Norfolk, VA (17 miles from Newport News, VA)
- 2 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 2 days ago
ADP is hiring a Client Service & Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a...
Customer Service Associate - Temporary
- Hampton, VA (3 miles from Newport News, VA)
- 5 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative - 830A Start
- Portsmouth, VA (17 miles from Newport News, VA)
- 7 days ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 7 days ago
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner....
- Hampton, VA (3 miles from Newport News, VA)
- 10 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 10 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative I - DAYS - PIPELINE
- Portsmouth, VA (17 miles from Newport News, VA)
- 10 days ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 10 days ago
As our Customer Service Representative, you will serve customers with distinction by determining their needs; answering their inquiries; resolving their problems; fulfilling their requests; and by maintaining...
Customer Service Representative
- Norfolk, VA (17 miles from Newport News, VA)
- 11 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 11 days ago
Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position....
Part Time Customer Service Representative
- Portsmouth, VA (17 miles from Newport News, VA)
- 11 days ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 11 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative (Uniform/E-Commerce)
- Norfolk, VA (17 miles from Newport News, VA)
- 12 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 12 days ago
Collaborate as part of a motivated customer service team, welcoming feedback and contributing to team spirit....
Lead Customer Service Representative (Uniform/E-Commerce And Special Orders)
- Norfolk, VA (17 miles from Newport News, VA)
- 13 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 13 days ago
Title: LEAD CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE AND SPECIAL ORDERS) Location: United States-Virginia-Norfolk Job Number: 250000FA Job Summary: Responsible for assisting Supervisors and...
Demographic Data for Newport News, VA
Moving to Newport News, VA? Find some basic demographic data about Newport News, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Newport News, VA
Highest Education Level
Customer Services in Newport News, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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