Customer Service Jobs in Newport News, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative
- Norfolk, VA (17 miles from Newport News, VA)
- 7 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 7 days ago
Were looking for Customer Service Professionals for our Virginia Beach, VA office....
Bilingual Customer Service Representative
- Norfolk, VA (17 miles from Newport News, VA)
- 7 hours ago
- Norfolk, VA (17 miles from Newport News, VA)
- 7 hours ago
Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position....
- Suffolk, VA (12 miles from Newport News, VA)
- 7 hours ago
- Suffolk, VA (12 miles from Newport News, VA)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Patrick Henry - Full Time
- Newport News, VA
- 7 hours ago
- Newport News, VA
- 7 hours ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Care Representative III
- Norfolk, VA (17 miles from Newport News, VA)
- 1 day ago
- Norfolk, VA (17 miles from Newport News, VA)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Resolves & solutions communication issues or variances found in production....
- Tabb, VA (5 miles from Newport News, VA)
- 1 day ago
- Tabb, VA (5 miles from Newport News, VA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Norfolk, VA (17 miles from Newport News, VA)
- 2 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 2 days ago
Required: 6 months of cash handling and customer service experience....
Customer Service Representative Remote/Flexible Schedule
- Norfolk, VA (17 miles from Newport News, VA)
- 3 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 3 days ago
You'll provide compassionate customer service to their patients via outbound and inbound calls on weekday evenings....
Remote WorkFedEx - Retail Customer Service Associate $16-$35/hr
- Hampton, VA (3 miles from Newport News, VA)
- 3 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 3 days ago
service, who are confident and knowledgeable, make all the difference....
Lowes - Cashier/Customer Service Associate $16-$35/hr
- Hampton, VA (3 miles from Newport News, VA)
- 3 days ago
- Hampton, VA (3 miles from Newport News, VA)
- 3 days ago
No experience requited, hiring immediately, appy now.All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers...
Bilingual Customer Service Representative (Call Center)
- Norfolk, VA (17 miles from Newport News, VA)
- 6 days ago
- Norfolk, VA (17 miles from Newport News, VA)
- 6 days ago
Bilingual Customer Service Representative (Call Center) Location: McLean, VA Industry: Customer Service / Call Center Pay: $52000 - 55000 / year About Our Client: Our client is a respected organization...
Aviation Front Desk Customer Service Representative
- Newport News, VA
- 6 days ago
- Newport News, VA
- 6 days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Aviation Front Desk Customer Service Representative Full Time Job Newport News, VA
- Newport News, VA
- 7 days ago
- Newport News, VA
- 7 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Representative - Retail
- Portsmouth, VA (17 miles from Newport News, VA)
- 7 days ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 7 days ago
As a Customer Service Representative working onsite in Portsmouth, VA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Spanish-Language Customer Service Representative - DAYS
- Portsmouth, VA (17 miles from Newport News, VA)
- 7 days ago
- Portsmouth, VA (17 miles from Newport News, VA)
- 7 days ago
As our Customer Service Representative, you will serve customers with distinction by determining their needs; answering their inquiries; resolving their problems; fulfilling their requests; and by maintaining...
Demographic Data for Newport News, VA
Moving to Newport News, VA? Find some basic demographic data about Newport News, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newport News, VA
Highest Education Level
Customer Services in Newport News, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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