Customer Service Jobs in Poquoson, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Williamsburg, VA (23 miles from Poquoson, VA)
- 90+ days ago
- Williamsburg, VA (23 miles from Poquoson, VA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (Loan Consultant I)
- Gloucester, VA (23 miles from Poquoson, VA)
- 4 hours ago
- Gloucester, VA (23 miles from Poquoson, VA)
- 4 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Associate - Temporary
- Hampton, VA (9 miles from Poquoson, VA)
- 19 hours ago
- Hampton, VA (9 miles from Poquoson, VA)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Suffolk, VA (21 miles from Poquoson, VA)
- 1 day ago
- Suffolk, VA (21 miles from Poquoson, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
/19300/f07371e6-c1d3-4ee2-beed-850b296ffa0e.png&z=8&s=RTL&ih_t=5%2F9%2F2025+3%3A17%3A56+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Pharmacy Customer Service Associate
- Portsmouth, VA (22 miles from Poquoson, VA)
- 3 days ago
- Portsmouth, VA (22 miles from Poquoson, VA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - FT
- Norfolk, VA (20 miles from Poquoson, VA)
- 4 days ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 4 days ago
service....
Remote Customer Service Representative Tricare - Hampton Roads VA
- Hampton, VA (9 miles from Poquoson, VA)
- 7 days ago
- Hampton, VA (9 miles from Poquoson, VA)
- 7 days ago
**Preferred candidates will have prior call center or 2 years of customer service experience.** Retired Veterans and Military Spouses are strongly encouraged to apply due to the military benefits focus...
Remote WorkCustomer Service Representative (CSR)
- Norfolk, VA (20 miles from Poquoson, VA)
- 7 days ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 7 days ago
Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....
- Portsmouth, VA (22 miles from Poquoson, VA)
- 10 days ago
- Portsmouth, VA (22 miles from Poquoson, VA)
- 10 days ago
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner....
Customer Service Representative (H)
- Norfolk, VA (20 miles from Poquoson, VA)
- 10 days ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 10 days ago
service and support to U-Haul customers....
- Norfolk, VA (20 miles from Poquoson, VA)
- 10 days ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 10 days ago
How Youll Contribute: Provide front-line customer service and support to employees and managers, troubleshooting to analyze, isolate, and solve problems and issues....
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Jamestown, VA (23 miles from Poquoson, VA)
- 13 days ago
- Jamestown, VA (23 miles from Poquoson, VA)
- 13 days ago
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....
Customer Service Representative
- Hampton, VA (9 miles from Poquoson, VA)
- 17 days ago
- Hampton, VA (9 miles from Poquoson, VA)
- 17 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Supervisor
- Suffolk, VA (21 miles from Poquoson, VA)
- 17 days ago
- Suffolk, VA (21 miles from Poquoson, VA)
- 17 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Client Service Representative / CSR
- Newport News, VA (9 miles from Poquoson, VA)
- 19 days ago
- Newport News, VA (9 miles from Poquoson, VA)
- 19 days ago
Exceptional customer service skills to communicate with patients, referral sources, physician office personnel and co-workers in a professional manner....
Demographic Data for Poquoson, VA
Moving to Poquoson, VA? Find some basic demographic data about Poquoson, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Poquoson, VA
Highest Education Level
Customer Services in Poquoson, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »