Customer Service Jobs in Poquoson, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Success Representative
- Suffolk, VA (21 miles from Poquoson, VA)
- 4 hours ago
- Suffolk, VA (21 miles from Poquoson, VA)
- 4 hours ago
THE VALUE YOU'LL BRING: Are you passionate about delivering exceptional customer service?...
Customer Service Associate - Temporary
- Newport News, VA (9 miles from Poquoson, VA)
- 4 hours ago
- Newport News, VA (9 miles from Poquoson, VA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Norfolk, VA (20 miles from Poquoson, VA)
- 15 hours ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Hayes, VA (13 miles from Poquoson, VA)
- 17 hours ago
- Hayes, VA (13 miles from Poquoson, VA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative
- Norfolk, VA (20 miles from Poquoson, VA)
- 5 days ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 5 days ago
Were looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Lead Customer Service Representative Job
- Newport News, VA (9 miles from Poquoson, VA)
- 7 days ago
- Newport News, VA (9 miles from Poquoson, VA)
- 7 days ago
Our Lead CSRs provide the customer service support for these aircraft....
Benefits Customer Service Representative
- Norfolk, VA (20 miles from Poquoson, VA)
- 10 days ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 10 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Hampton, VA (9 miles from Poquoson, VA)
- 12 days ago
- Hampton, VA (9 miles from Poquoson, VA)
- 12 days ago
Customer Service Representative#25-14916 Hampton, VA On-site Contract Starts 5/26/2025 Ends 11/28/2025 Job Description Genesis10 is seeking a Customer Service Representative for a contract to hire position...
Customer Service Representative
- Newport News, VA (9 miles from Poquoson, VA)
- 12 days ago
- Newport News, VA (9 miles from Poquoson, VA)
- 12 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Yorktown, VA (12 miles from Poquoson, VA)
- 12 days ago
- Yorktown, VA (12 miles from Poquoson, VA)
- 12 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Remote Customer Service Representative
- Hampton, VA (9 miles from Poquoson, VA)
- 13 days ago
- Hampton, VA (9 miles from Poquoson, VA)
- 13 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkWork-at-Home Customer Service Agent
- Norfolk, VA (20 miles from Poquoson, VA)
- 13 days ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 13 days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
Airport Customer Service Agent (Spirit) - ORF
- Norfolk, VA (20 miles from Poquoson, VA)
- 13 days ago
- Norfolk, VA (20 miles from Poquoson, VA)
- 13 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
- Newport News, VA (9 miles from Poquoson, VA)
- 13 days ago
- Newport News, VA (9 miles from Poquoson, VA)
- 13 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
- Mathews, VA (20 miles from Poquoson, VA)
- 15 days ago
- Mathews, VA (20 miles from Poquoson, VA)
- 15 days ago
Customer Service Associate 4.1 4.1 out of 5 stars 10458 Buckley Hall Road, Mathews, VA 23109 Overview: Chesapeake Bank- Join Our Team as a Customer Service Associate!...
Demographic Data for Poquoson, VA
Moving to Poquoson, VA? Find some basic demographic data about Poquoson, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Poquoson, VA
Highest Education Level
Customer Services in Poquoson, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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